Sales Operations Coordinator - B2B Industrial

Job Description:

Position: Sales Operations Coordinator Location: Lake County, IL Work hours: 8:00am - 5:00pm (Hybrid) FLSA: Non-Exempt, Direct-Hire, Full-Time A global manufacturing company is seeking a detail-oriented Sales Operations Coordinator to support its sales team and ensure the smooth execution of customer orders from quotation through delivery. This position works closely with Sales, Customer Service, Operations, and Logistics to provide outstanding support to existing customers while coordinating order fulfillment and maintaining accurate sales records. This is an excellent opportunity for someone with experience in sales support, customer service, order management, or inside sales who enjoys working in a collaborative, and stable environment. Responsibilities Prepare quotations and process customer orders accurately and efficiently. Coordinate the complete order fulfillment process, including order entry, shipment scheduling, invoicing, and delivery follow-up. Serve as the primary point of contact for assigned customer accounts, responding to inquiries and providing timely updates on order status. Collaborate with Sales, Operations, Warehouse, and Logistics teams to ensure on-time delivery and exceptional customer service. Review purchase orders and verify pricing, product specifications, and order details. Prepare shipping documentation and coordinate with transportation providers as needed. Monitor open orders, track project progress, and proactively resolve order-related issues. Maintain accurate customer, order, and sales data within the ERP system. Provide administrative and operational support to the Sales team. Perform other related duties as assigned. Qualifications Minimum of 2 years of customer service, sales support, account coordination, or order management experience in a manufacturing, industrial, or B2B environment. Experience supporting B2B customers is required. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office, particularly Excel. Experience using ERP systems; SAP experience is a plus. Conversational-level Japanese or higher is preferred, but not required. Familiarity with international shipping, logistics, or import/export documentation is a plus. Excellent communication, problem-solving, and interpersonal skills. * Detail-oriented, self-motivated, and proactive with a strong willingness to learn and grow professionally.

Benefits: Health Insurance (Medical, Dental Vision), Holidays, 401K, Vacation, Tuition Assistance, and Bonus

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.