Sales & Operations Coordinator

Responsibilities

Sales Support

• Prepare customer quotes and assist with customer requests by phone and email.
• Support sales representatives with customer needs and follow-up.
• Research products, pricing, availability, specifications, and lead times.
• Maintain customer and sales information and generate sales reports.
• Help keep the sales team organized and focused on business development.

Product & ERP Support

• Create and maintain part numbers and product information in NetSuite.
• Maintain accurate product descriptions, pricing, specifications, and related data.
• Enter purchase orders and other information into NetSuite.
• Maintain spreadsheets and product databases and support new product setup.

Purchasing & Sourcing

• Request pricing, availability, and lead-time information from suppliers.
• Source products and components based on customer and sales requirements.
• Communicate with vendors regarding pricing, availability, orders, and product information.
• Research alternative products and suppliers when needed.
• Assist with purchase orders and order tracking.

Marketing & Trade Shows

• Help coordinate trade shows and industry events with event preparation, logistics, samples, and promotional materials.
• Support product sheets, presentations, brochures, website content, and other marketing initiatives.
• Assist with new product launches and other projects.

General Support

• Work with different areas of the company to keep information and requests moving efficiently.
• Assist with special projects and process improvement initiatives.
• Assume further growth responsibilities as you learn the business and product lines.

What We're Looking For

Required

• High school diploma or equivalent.
• Strong organizational and communication skills.
• Basic proficiency with Microsoft Office 365, particularly Excel.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Ability to learn new computer systems and software.
• Ability to travel domestically a few times per year for trade shows or industry events.

A Plus, But Not Required

• Associate's or Bachelor's degree.
• Experience in sales support, purchasing, customer service, or administrative support.
• Experience with an ERP system such as NetSuite or others.
• Experience in manufacturing, industrial distribution, or B2B sales.
• Experience working with spreadsheets, databases, product information, or pricing data.

Why This Role?