Sales Operations Lead Digital Analyst

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

About Albertsons Media Collective

Albertsons Media Collective is a tech-centric, people-focused retail media network. Albertsons Media Collective assembles an inclusive, dynamic team of proven industry leaders to help drive sales for our clients and profitable growth for Albertsons. Albertsons Media Collective has a rich history of tradition, innovation, relationships, community values, and putting customers first. We reach shoppers where they are. Anytime, every place through the moments that matter most.

We are a collection of local businesses serving communities through the richness of diversity, relationships, and locality.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

What you will be doing

Albertsons Media Collective is looking for someone passionate about reimagining the grocery experience by harnessing the power of data, technology, and operational excellence to drive business growth. As a Lead Digital Analyst on the Sales Operations team, you will play a major role in increasing the effectiveness of the CRM, optimizing sales processes, and improving operational efficiency across the organization.

Reporting to the Director of Sales Operations, the candidate will serve as a key partner to Sales, Product, and Technology teams to drive process improvement opportunities, implement scalable solutions, and enhance the overall effectiveness of the organization. This person will leverage data, technology, and cross-functional collaboration to streamline workflows, improve data integrity, and provide insights that support strategic decision-making

Candidates will have a mix of both strong analytical and problem-solving skills, awareness of Salesforce administration, and a passion for process optimization and operational excellence. This individual will be responsible for working with the engineering team on CRM tools, supporting forecasting and sales planning processes, and helping drive the evolution of sales operations programs and best practices.

The position is in office 4 days per week and will be based in Pleasanton CA or Boise ID, with consideration to Itasca IL and NYC

Main responsibilities:

• Roll up your sleeves and get into the weeds by collaborating with internal teams to drive resolution of highly visible projects
• Working with product engineers to improve CRM processes
• Support the sales team with forecasting, pipeline management, and account analysis
• Develop reports and dashboards to provide insights into sales performance
• Identifying gaps in sales process and implementing process improvements
• Analyzing sales data, identifying trends, and recommending solutions to drive sales growth
• Assist in the preparation and follow-up of ongoing and ad hoc reporting for monthly and quarterly business reviews
• Identify and implement improvements in current workflows to increase efficiency and functionality of the team

We are looking for candidates who possess the following:

• Bachelor's degree required
• 4 plus years of experience in a fast paced, analytical, and client-facing role
• Positive, people-oriented, and energetic attitude with a willingness to learn
• A history of critical thinking with an ability to tackle unique projects with a problem-solving mindset
• High-impact self-starter
• Operational thinking with the ability to break down issues into solvable components
• Salesforce, Excel, and a willingness to learn new tools

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values

A copy of the full job description can be made available to you.

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