Sales Operations Manager

Sales Operations Manager

Celerant Technology Corp is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably.

Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Iselin, New Jersey and, as well as additional offices in Georgia, California and Texas. For more information, visit us at www.celerant.com.

The Sales Operations Manager is the primary support professional to a team of sales people whose primary responsibility is to qualify and sell solutions. The Sales Operations Manager is a member of the sales team. This position involves a combination of analytical, operational, and strategic responsibilities to drive the overall success of the sales organization. This role calls for an individual with initiative, ability to prioritize and execute in a fast-paced environment, and the ability to manage multiple, complex tasks. An effective Sales Operations Manager will manage and enhance the sales processes, is tech savvy, has excellent written and verbal communication skills, along with distinctive organizational, collaboration, client service skills and provide strategic support.

Responsibilities

• Work collaboratively with the Sales Manager and Marketing Director.
• Track and analyze key metrics including pipeline growth, win/loss rates, and goal achievement.
• Maintain the accuracy of sales forecast and sales data.
• Collaborate with the other departments such as Marketing, Finance and Operations to ensure alignment with overall business objectives
• Enhance sales productivity by enabling the team to work smarter by simplifying process and evaluating new tools
• Produce and review actionable and accurate sales reporting for reps, managers sales leaders, and executive team
• Build and help to standardize business reporting for strategic analysis and internal business review.
• Assist in sales compensation management reporting
• Create internal and external documents to support the sales process (training documentation, meeting notes, marketing and sales collateral, strategic account plans, proposals that address client needs and goals).
• Help coordinate internal training on a regular basis.
• Maintain and supervise mentoring program for newly hired sales or junior account representatives
• Attend and participate in sales meetings, occasional trade shows and product sessions

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in sales operations or a related role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Familiarity with CRM systems and sales technologies.
• Ability to work collaboratively in a cross-functional environment.
• Detail-oriented with a focus on continuous improvement.
• Willingness to travel (about 10%)
• Eagerness to learn and grow with a stable, successful company

The Sales Operations Manager is essential in driving the success of the sales team, collaboratively with the Sales Manager, through strategic planning and reporting, ongoing education for the sales staff, process optimization, and effective use of technology. This role requires a combination of analytical skills, business acumen, and the ability to collaborate across various functions within the organization.

Compensation: Competitive Salary with major growth potential, medical benefits, 401K, flexible spending account, 15 PTO days annually, optional dental/optical coverage. Salary range is $80,000 - $120,000 depending on experience.