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Sales & Operations Manager

The Professional Tree Care Company

Richmond, CA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Arboriculture, Architectural Design, Billing, Business Development, Business Operations, Business Solutions, Coaching, Communication Skills, Compensation and Benefits, Construction, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, English Language, Green Business, Landscaping, Leadership, Logistics, Logistics Management, Manufacturing, Marketing, Memory Hardware, Memory Testing, Microsoft Office, Multilingual, Multitasking, Operational Support, Operations, Operations Management, Operations Planning, Organizational Skills, People Management, Performance Analysis, Performance Management, Pricing, Process Improvement, Product Support, Production Control, Production Schedule, Project Schedule, Project Tracking, Project/Program Management, Proposal Writing, Public Works, Recycling, Revenue Growth, Sales, Sales Operations, Sales Prospecting, Salesforce.com, Spanish Language, Staff Development, Staff Training, Sustainability, Systems Administration/Management, Team Lead/Manager, Team Player, Trucking, Waste/Garbage/Recycle Collection
LOCATION
Richmond, CA
POSTED
8 days ago
  • Are you interested in lumber and sales?
  • Do you currently live within a 40-minute commute of Berkeley, CA, or will you be moving here soon?
  • Would you thrive as a solo business manager of a 12-person team?
  • If you answered yes to all three questions, please keep reading.

POSITION OVERVIEW

Green Waste Recycle Yard is seeking a Sales & Operations Manager to lead customer sales,
business development, daily operations, and team coordination at its Richmond based facility (see greenwasterecycleyard dot com).

This is a sales-focused leadership position particularly well suited for someone who has worked with residential and commercial contractors, landscape designers/architects, with lumber or a sawmill, or for a recent graduate student who would like to try their hand at running an entire division alone. The successful candidate will be responsible for developing customer relationships, managing incoming opportunities, preparing estimates and proposals, and growing product sales while overseeing daily operations across the yard.

The ideal candidate is equally comfortable meeting with customers, managing projects,
coordinating logistics, solving operational challenges, and leading employees in a fast-paced
environment. This position is the sole point-person for both revenue generation and day-to-day business operations, including direct management of operators, drivers, mechanics, and yard staff.


ABOUT THE COMPANY

Green Waste Recycle Yard is a full-service green waste recycling facility, urban sawmill, and
landscape materials supplier located in Richmond, California. We divert thousands of tons of
organic material from landfills each year and produce recycled mulch, lumber, timbers, and specialty wood products from locally salvaged trees.

G.W.R.Y. is a division of The Professional Tree Care Company, a Berkeley-based tree service provider that accepts commercial, residential, and public works projects from Mendocino to Monterey, and from San Francisco to Sacramento. Together, our organizations provide a unique
closed-loop approach to urban wood utilization by transforming locally salvaged trees into recycled landscape products, lumber, and specialty wood products while supporting sustainable land management practices throughout the region.

The Green Waste Recycle Yard serves contractors, municipalities, schools, landscape professionals, arborists, and homeowners throughout the Bay Area.
RESPONSIBILITIES

Sales, Customer Relations, and Marketing
  • Serve as the primary point of contact for customer inquiries and projects
  • Prepare estimates, proposals, invoices, and sales orders
  • Develop relationships with contractors, municipalities, schools, landscape firms, arborists, and homeowners
  • Identify opportunities to grow sales across mulch, lumber, timbers, milling services, and specialty wood products
  • Manage customer accounts from initial inquiry through project completion
  • Resolve customer concerns and maintain a high level of customer satisfaction

Logistics & Administration
  • Schedule deliveries and trucking operations
  • Coordinate inventory and material availability
  • Track sales performance and project status; deliver monthly reports to senior management
  • Utilize business management software and operational systems to manage customer accounts, projects, scheduling, and reporting
  • Support pricing, operational planning, and process improvement initiatives

Operations Management
  • Directly supervise operators, drivers, mechanics, and yard staff. This includes interviewing, providing performance feedback, writing up employees when needed, coaching them through PIPs (Performance Improvement Plans) if ever needed, and participating in terminations (if every needed)
  • Coordinate daily activities and assign priorities across departments
  • Manage workflow, equipment utilization, and material movement throughout the facility
  • Monitor production schedules and project timelines
  • Maintain safe and organized yard operations• Assist with hiring, training, and employee development
  • Foster accountability, teamwork, and a positive workplace culture

QUALIFICATIONS
  • Overview: Ideally, 3+ years of sales experience, with project management or operations management experience preferred. The right person for this role is highly organized and able to track multiple projects
  • Sales: Experience building and managing customer relationships and driving revenue growth; preparing quotes, proposals, estimates, and customer-facing communications, etc.
  • Great at communications: Excellent organizational and communication abilities
  • Management: Experience supervising employees and leading teams is desired. However, if you’ve led projects as a volunteer or served as a key player in a sport, team (READ: Know how to encourage others to work collaboratively) then let us know.
  • Leadership/Self-Motivated: The right person for this job is 100% self-motivated with the ability to work independently and make sound decisions with minimal.
  • supervision
  • Trades experience: You will be an even better fit if you’ve worked in construction, landscaping, recycling, trucking, manufacturing, lumber, or a related field
  • industries preferred
  • Tech savvy: Proficiency with Microsoft Office Suite and general business software systems
  • Fast with a good memory: Ability to manage multiple priorities simultaneously in a fast-paced environment. Yes, there will be a memory test!
  • Free to work: Our next Sales/Ops Mgr. will be available to work 40+ hours per week on salary. The person in this role serves at the SINGLE POINT OF CONTACT for all things at the Green Waste Recycle Yard so will be on call and expected to show up to the site in cases of emergency (Security alarms, after-hours issues, etc.), hence the need to live within a brief commute of 2550 Garden Tract Road, Richmond, CA. 

Preferred
  • Bilingual English/Spanish
  • Experience with CRM (Customer Relationship Management software like Salesforce
  • Previous experience making outbound calls
  • Experience in the lumber or landscape design industry
COMPENSATION & BENEFITS
  • Base plus commission:$70,000.00 base salaryplus uncapped commission opportunities*
  • Top performers can earn total compensation well more than base pay
  • Active customer accounts and existing projects provide immediate opportunities to generate
  • commission income
  • Benefits: At 90 days of full-time employment, our SOM will receive medical, dental, and optical insurance fully paid (100%!) by the company, plus 5 paid holidays, 5 paid sick days, and PTO (paid time off).
     
Hours & Culture
  • This is a full-time-plus salaried role that must be worked on-site; no remote options
  • Typical hours are 7:00 a.m. to 3:30 p.m. Monday through Friday.
  • Dress code is work boots, jeans, t-shirt, company hat, and sweatshirt, as needed
WHY JOIN US?
  • Leadership role with significant autonomy and responsibility
  • Uncapped commission opportunities with an active pipeline of projects and customer accounts
  • Diverse work spanning sales, operations, logistics, and project management
  • Opportunity to help grow a sustainability-focused business with a unique urban wood and
  • recycling model
Howtoapply:
  • Upload your resume being certain to include your Linkedin profileat the top near your name and cell number. If you do not have a Linkedin profile, please get one before applying.
*Commission to be discussed after your first phone interview. All candidates who are moved to the phone interview stage should be able to provide their required annual salary range. Candidates who we believe meet our qualifications will be asked to take a quick online survey. Please complete it within 48 hours. WE DO NOT USE A.I. FOR RECRUITING purposes, so REAL HUMANS will be reviewing your resume and texting you from our Recruiting Hotline.

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The Professional Tree Care Company

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