Administrative Skills, Air Intelligence Agency (AIA), Analysis Skills, Architectural Services, Business Intelligence Software, Business Skills, Communication Skills, Construction Document Set, Contact Management, Cross-Functional, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Management, Demand Generation, Detail Oriented, Documentation, Error Handling, Establish Priorities, Field Sales, Financial Support, Interpersonal Skills, Maintain Compliance, Marketing Strategy, Microsoft Office, Operations Processes, Organizational Development/Management, Organizational Skills, Plan Meetings, Policy Development, Problem Solving Skills, Process Development, Process Improvement, Product Testing, Qlik, Regulations, Reporting Skills, Risk, Sales, Sales Management, Sales Operations, Sales Strategy, Salesforce.com, Startup, Time Management
The Sales Operations Specialist is responsible for managing daily functions or processes that are necessary for business execution. Is highly responsive and ensures critical business activities are completed to ensure an optimal customer experience. This role will collaborate with our outside sales and across other internal teams to achieve the goals of the sales organization.
Highlights of your role:
- Responsible for creating, updating, and documenting operating procedures for the start-up of this role, and the start-up of the Sales Operations Department
- Tracks processes, prepares reports for management detailing quality or quantity of departmental actions.
- Manages and improves organizational processes, ensuring that they are completed accurately, on time, and in compliance with established policies and regulations.
- Provide support with Salesforce account and contact management, including creation of new channel partners, regional initiatives, and changes to roles and responsibilities.
- Assist with Salesforce entries and data management.
- Responsible for researching potential leads, managing data, report generation, and handling incoming questions. Prepare commercial product submittals such as test reports, product data, and samples, as well as maintaining product/project photo library.
- Prequalify trade targets that align with the Marvin collections.
- Resolves minor errors and handles exceptions of limited risk or complexity.
- Handles ongoing administrative tasks such as coordinating meetings, research and reserve venues for trainings, AIA events, and off-site team meetings and scheduling onsite visits. Locate and research new leads for channel and architectural field representatives utilizing lead generating software and awareness from teammates in the market
- Identify key stakeholders and cross reference with opportunities in CRM systems using strategic discretion based on the business needs and local market demands
- Develop and process reports that the field sales representatives use to support their in-market strategic decision making and demand generation.
- Share insights with sales managers and key stakeholders to align sale strategies.
- Ensures compliance with sales policies and procedures.
You're a good fit if you have (or if you can):
- A bachelor’s degree is preferred. All combinations of education and experience will be considered.
- Attention to detail, organized, and problem-solving skills.
- Ability to self-manage priorities and deadlines, including time management and using business acumen to drive prioritization.
- Possess strong communication, interpersonal, and customer service skills
- Ability to learn to read and interpret construction documents and specifications.
- Capable of working cross-functionally with multiple business units to complete projects or sales processes.
- Experience with Microsoft Office Suite/365, business intelligence tools (QlikView), and basic navigation of OMS preferred.
- Proficiency with the quotes analysis tool is preferred.
We invite you to See Yourself at Marvin:
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.
Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!
Some of our unique and most popular benefits include:
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
Marvin is an Equal Opportunity Employer:
Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at
CareerSupport@marvin.com
.
Compensation:
$55,346 - $73,795