The Fountain Group is currently seeking a Sales Operations Specialist for a prominent client of ours. This position is located in Foster City, CA.  Details for the position are as follows:
 
Sales Operations Specialist

Location: Not Specified
Pay Rate: $45.33/hr
Duration: 6 Months

Job Description

• Provide operational support across Fleet Operations, Sample Operations, Field Enablement, and Licensing/Credentialing.
• Manage vehicle orders, transfers, disposals, registrations, driver records, and fleet status tracking with suppliers.
• Audit fleet data, identify discrepancies, and generate fleet reports, dashboards, metrics, and sustainability reporting.
• Coordinate sample training verification, inventory reconciliation, audit preparation, CRM account updates, and practitioner authorization changes.
• Triage field inquiries related to sample ordering, storage, accountability, and compliance.
• Support investigations involving sample discrepancies, loss/theft reports, and regulatory or internal audit requests.
• Review exhibit and sponsorship escalations for required documentation, policy alignment, dates, costs, and lead times.
• Track event attestations and support compliance closure for missing or late submissions.
• Support jurisdictional licensing and credentialing submissions and renewals.

Education

• Bachelor's degree preferred.
• Equivalent pharmaceutical/biotechnology industry experience may be considered.

Required Skills

• 6+ years of pharmaceutical or biotechnology industry experience, including internships.
• Field Sales or Commercial Operations experience.
• Fleet Operations and vehicle administration experience.
• Sample Operations, sample accountability, and inventory reconciliation.
• CRM account maintenance and practitioner authorization processes.
• Regulatory/audit documentation support.
• Microsoft Excel, PowerPoint, Word, and Outlook.

If you are interested in hearing more about the position, please respond to this posting with your resume attached.

Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.

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Preferred Skills

• Experience supporting pharmaceutical commercial field operations.
• Experience with exhibit/event sponsorship compliance and post-event attestations.
• Licensing and credentialing operations experience.
• AI productivity tools such as Microsoft Copilot, ChatGPT, or Claude.
• Experience with fleet sustainability reporting and operational dashboards.