Sales Operations Specialist

Step into the world of T&A Supply Company-where innovation meets tradition. For more than 60 years, we've been a trusted name in top-quality flooring solutions, proudly serving our customers with a legacy built on reliability, innovation, and service.

We're excited to welcome a new Sales Operations Specialist to our team! If you're looking for a role that encourages fresh ideas, collaboration, and continuous improvement, this could be the perfect fit.

We're searching for someone who thrives in a fast-paced environment and is ready to make a meaningful impact through hands-on problem solving, customer-focused service, and a commitment to excellence. If that sounds like you, we want to hear from you!

This is more than just a job-it's a chance to grow your career with a company that values people, passion, and progress. Join the T&A Supply Company family and help shape the future of flooring.

Join Our Team:

If you are a detail oriented, motivated and proactive individual with a passion for implementing processes that support business development initiatives, we invite you to apply for the Sales Operations Specialist role for the Business Development Team at T&A Supply Co. Take the next step in your career with us and contribute to our exciting journey of growth and success!

Job Summary:

As a Sales Operations Specialist for the Business Development Team, you will play a crucial role in supporting the daily operations and initiatives of business development for T&A Supply Co. Under the direction of the Sales Operations Manager, you will work closely with business intelligence team members to ensure proper project data management and efficient execution of tasks within our CRM system and relevant platforms. The Sales Operations Specialist will perform detailed process implementation within the CRM and relevant platforms as it relates to project and account data management, market research, lead generation and business intelligence administrative functions. Hours: Monday to Friday 8:00 AM to 4:300 PM.

Please note: This is a 100% remote position; however, candidates must reside in the greater Seattle/Tacoma area.

What we offer:

• Medical Insurance- Open Access Network plan through Cigna, includes Virtual Care and a Health Reimbursement Account (HRA) funded by T&A Supply Company.
• Dental Insurance- Preventive, basic, and major dental services plus orthodontia coverage for children up to age19.
• Vision Insurance- Annual exams, glasses, and contacts.
• Life & Disability Insurance- Employer-paid Basic Life, AD&D, and short and long-term disability coverage, with optional supplemental plans.
• Retirement Savings- 401(k) with employer match; Traditional and Roth options available.
• Paid Time Off- PTO, Extended Illness Bank (EIB), paid holidays, bereavement, and jury duty leave.
• Voluntary Plans- Optional accident, critical illness, hospital indemnity coverage and identity theft protection.
• Employee Assistance Program (EAP)- Free, confidential counseling and referral services, available 24/7.
• Employee Discount Program -Discount on personal use flooring and installation products.
• Referral Bonus Program- Earn a bonus for successful employee referrals.
• Financial & Benefits Support- Free financial education services and concierge-style benefit advocates.

What you will be doing:

• Process Management: Under the direction of the Sales Operations Manager ensures proper processes are implemented in the CRM and other relevant platforms as it relates to project and account research, data management, analyzation and documentation.
• Research and Analysis: Conduct research and gather information from relevant platforms and databases on project opportunities, competitors, and potential clients. Analyze data from research for project tracking, enter proper information according to project upload processes, and prepare reports to support business development strategies and decision-making.
• Data Entry & Data Management: Update and maintain databases, CRM systems, and other relevant platforms with accurate and up-to-date information. Follows processes as set forth by the SOM to ensure proper project tracking and data management in the CRM and relevant platforms. Consistently enters accurate data in CRM as it relates to projects and account research. Manages data in the CRM and relevant platforms on a daily basis as it relates to project and account tracking, ensuring they are always up to date and accurate.
• Documentation and Reporting: Assist in the preparation, formatting, and distribution of business development documents. With a large focus on Plans and Specs relating to tracked projects. Ensuring accuracy, consistency, and confidentiality of information.

What we are looking for:

• Attention to Detail: High level of accuracy and attention to detail in following processes as it relates to data entry, documentation, report preparation, and information management to ensure accuracy and reliability.
• Time Management: Capacity to prioritize tasks, multitask, and efficiently allocate time and resources to meet competing demands in a fast-paced environment.
• Adaptability: Ability to adapt to changing priorities, processes, tasks, and circumstances, and remain flexible and resilient in a dynamic work environment.
• Team Collaboration: Strong interpersonal skills and the ability to work collaboratively as part of a team, supporting team members, sharing information, and contributing to a positive work environment.
• Technical Skills: Familiarity with CRM systems and database management is a must. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
• Research and Analysis: Ability to conduct research, gather information, and analyze data on industry trends, market opportunities, competitors, and potential clients to support business development strategies and decision-making.
• Administrative Proficiency: Proficient in administrative tasks such as managing emails, phone calls, and inquiries, maintaining CRM and databases records, preparing documents and reports, and handling general office duties.
• Problem-Solving: Capacity to identify challenges, propose solutions, and address issues proactively, demonstrating initiative and resourcefulness.
• Communication Skills: Strong written & verbal communication skills to interact professionally and accurately with team members and sales staff. Ability to convey information clearly and concisely.
• Confidentiality: Ability to maintain confidentiality and handle sensitive information with discretion and integrity, adhering to company policies and procedures.

Education and Experience:

• High school diploma or equivalent.
• At least two years' related experience required.
• Microsoft Suite Experience required.
• Data management experience required.
• At least 1year of CRM experience required.
• Account management experience preferred.
• This is a remote position that must be located in the Seattle market.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift upto 15 pounds at time

T&A Supply Company Inc. is an equal opportunity employer. All employees and applicants will be considered for transfers, promotions, and employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.