Sales & Operations Support Manager

We are currently partnered with a rapidly growing manufacturer that is looking to hire a Sales & Operations Support Manager to help build and scale the operational infrastructure behind their sales and service organization.

This is a newly created position driven by growth, offering the opportunity to play a key role in shaping how the company supports its customers and sales teams moving forward.

This individual will lead a small team while driving process improvement, system implementation, and cross-functional initiatives across sales, engineering, and operations.

Why This Opportunity Stands Out

• Newly created role due to company growth – the opportunity to build processes, systems, and structure from the ground up
• Highly visible position working closely with senior leadership and influencing operational strategy
• Strong company stability backed by a larger organization while maintaining a collaborative, entrepreneurial culture
• Lead the rollout of a new CRM and operational tools to support the next phase of growth
• Opportunity to lead and develop a team while driving operational excellence across the organization

Key Responsibilities

• Lead and develop a small sales support team
• Standardize and improve pre- and post-sales processes
• Implement and manage CRM and operational systems
• Drive cross-functional projects between sales, engineering, and operations
• Improve reporting, analytics, and sales operations infrastructure
• Build scalable processes to support continued company growth

Ideal Background

• Experience in sales operations, customer support operations, or business operations within a manufacturing or industrial environment
• Strong process improvement and project leadership experience
• Experience implementing or managing CRM / operational systems
• Proven ability to lead teams and drive cross-functional initiatives