Sales Ops Lead, CPS Sales, GTMO Sales Ops

Amazon.com Inc

Arlington, VA

JOB DETAILS
SKILLS
Agile Programming Methodologies, Business-to-Business (B2B), Channel Strategies, Communication Skills, Customer Relationship Management (CRM), Data Warehousing, Feasibility Analysis, Incentive Programs, International Business, Operations Processes, Performance Management, Problem Solving Skills, Process Analysis, Process Improvement, Product Programs, Project/Program Management, Purchasing/Procurement, Resolve Customer Issues, Retail, Return on Investment (ROI), Revenue Growth, Root Cause Analysis, Sales, Sales Analysis, Sales Operations, Solution Sales, Startup, Technology Analysis
LOCATION
Arlington, VA
POSTED
6 days ago

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

Key job responsibilities

Act as Product Owner and Program Manager on programs or products implemented by Sales Operations (People, Process and Technology focused solutions).

Work with internal and external Customers as needed to gather and document Business Requirements and User Stories, propose solutions, evaluate feasibility, technology assessment, ROI and complexity for a wide variety of potential process and system solutions.

Drive core Sales Operations processes - Territory Planning, Quota Development, Sales Performance Management, Sales Incentive programs, data issue resolution.

Partner with core internal Technical teams (CRM, Data Warehouse, etc.) to design and implement sales operations solutions to address customer needs.

Analyze sales processes and mechanisms for sub-optimal performance, with a focus on defect reduction and productivity. Communicate findings clearly and effectively and make recommendations for improvement.

Identify root causes of problems and demonstrate the ability to develop and make recommendations for solutions to mitigate root cause.

Model and simulate improvements to existing business processes, walking through 'what if' scenarios and dry runs to identify and resolve gaps prior to implementation.

Support annual planning activities and develop actionable insights.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles