Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient.
Job Summary & Responsibilities
ORDER MANAGEMENT SPECIALIST (LEVEL 1) - CONTRACT-TO-HIRE
Job Overview
Contract-to-hire role within the Sales Operations team responsible for supporting the end-to-end order fulfillment process-forecast,
manufacturing slot requests, booking, shipment, and revenue recognition support.
The Order Management Specialist (Level 1) is a primary point of contact for order placement and order administration for assigned accounts,
including customer service, issue resolution, fulfillment requests, sales database updates, and forecast maintenance.
You will also participate in cross-functional initiatives to improve business processes and documentation. Experience with ERP tools (Oracle
EBS), Oracle Sales Cloud, Oracle CPQ, and strong Microsoft Office skills (especially Excel) are important for success.
Key Responsibilities
Ensure accuracy and completeness of transactions to support reliable financial reporting and adherence to order
acceptance/SOX policies.
Gather, review, and organize order documentation (POs, quotes, technical specs, NDAs, T&Cs, clarification/demo letters) to
support clean bookings and accurate revenue recognition.
procedures.
Work cross-functionally (sales, operations, supply chain, manufacturing, service, shipping) to resolve order issues including
status, parts availability, and PO terms; escalate as needed.
Coordinate communications on shipment status and configuration changes across manufacturing, account teams, and
customers; support customer-specific reporting and work across time zones (APAC/EUR/PST/EST).
Qualifications
Why Join Onto Innovation?
At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized.
Compensation & Growth
$ - $, offered in good faith and based on experience, location, and qualifications.
Empowering Every Voice to Shape the Future:
Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.
Important Note on Export Compliance
For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).