Sales Process Associate

Axelon

Plymouth, MN

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JOB DETAILS

SALARY

$24.04 Per Hour

SKILLS

Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Document Management, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, High School Diploma, Insurance Documentation, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Order Processing, Performance Metrics, Problem Solving Skills, Resolve Customer Issues, Return Merchandise Authorization (RMA), Returns Processing, SAP, Sales, Sales Management, Sales Support

LOCATION

Plymouth, MN

POSTED

1 day ago

Sales Process Associate
Plymouth, MN
5+ Month Contract
Hybrid
Pay: $24.04 per hour, W 2

The Sales Process Associate is an individual contributor role that provides essential support to sales and sales management teams, ensuring that data is managed accurately and efficiently. This position supports both internal staff and customers by facilitating sales activities, maintaining documentation, and prioritizing work to achieve customer satisfaction and project excellence.

Core Responsibilities and Tasks

Perform entry-level tasks within sales processes or sub-processes, meeting established performance metrics

Facilitate new customer set-up and gather necessary documentation (such as vendor forms, W9, certificates of insurance, etc.)

Provide entry-level support to customer sales efforts, collaborating closely with customers and internal teams to resolve issues

Distribute customer communications after sales and installations, and assist in resolving customer requests and problems, delivering customized responses as needed

Review, edit, organize, and manage proposal documents, specifications, and supporting materials on internal platforms

Support SAP part number processes and may assist with account mapping and order entry

Assist with account management tasks, update CRM data as directed, and generate and monitor reports

Review, submit, and track job packages; process return merchandise authorization (RMA) requests

Execute other duties as assigned

Position Requirements

Education:

High school diploma or equivalent plus one year of applicable work experience, or Associate’s degree with demonstrated capability in comparable work

Knowledge & Experience:

Strong communication skills

Ability to communicate effectively within and across departments for alignment and information sharing

Competence in understanding and executing entry-level organizational tasks with guidance

Basic understanding of general business and sales concepts

Familiarity with ERP and CRM systems (such as SAP)

Basic knowledge of lean principles

Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint

About the Company

Axelon

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