Sales Process Associate

Summary:

• Location: Plymouth, MN
• Duration: 3 Months
• Work Mode: Hybrid

Responsibilities:

• Perform entry-level tasks within sales processes or sub-processes, meeting established performance metrics.
• Facilitate new customer set-up and gather necessary documentation (such as vendor forms, W9, certificates of insurance, etc.).
• Provide entry-level support to customer sales efforts, collaborating closely with customers and internal teams to resolve issues.
• Distribute customer communications after sales and installations, and assist in resolving customer requests and problems, delivering customized responses as needed.
• Review, edit, organize, and manage proposal documents, specifications, and supporting materials on internal platforms.
• Support SAP part number processes and may assist with account mapping and order entry.
• Assist with account management tasks, update CRM data as directed, and generate and monitor reports.
• Review, submit, and track job packages; process return merchandise authorization (RMA) requests.
• Execute other duties as assigned.

Requirements:

• High school diploma or equivalent plus one year of applicable work experience, or Associate’s degree with demonstrated capability in comparable work.
• Strong communication skills.
• Ability to communicate effectively within and across departments for alignment and information sharing.
• Competence in understanding and executing entry-level organizational tasks with guidance.
• Basic understanding of general business and sales concepts.
• Familiarity with ERP and CRM systems (such as SAP).
• Basic knowledge of lean principles.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.