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Sales Process Leader

Itron, Inc.

Liberty Lake, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Analysis Skills, Business Administration, Calendar Management, Change Management, Coaching, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Customer Relationship Management (CRM) Systems, Employee Orientation, Energy & Utilities, Energy Management, Genetics, Inside Sales, Leadership, Lean Manufacturing, Lean Six Sigma, Marketing, Medical Conditions, Mentoring, Multitasking, Operational Improvement, Operational Strategy, Operational Support, Operations Management, Order Management, Partner Sales, People Management, Performance Analysis, Performance Reviews, Process Improvement, Process Management, Product Support, Project Schedule, Project Tracking, Project/Program Management, Resource Management, Risk Management, Sales, Sales Operations, Sales Support, Sales Tools, Sales Training, Six Sigma Certification, Strategic Planning, Team Lead/Manager, Team Player, Technical Support, Training/Teaching, Value Stream Mapping
LOCATION
Liberty Lake, WA
POSTED
30+ days ago
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

A dynamic and experienced Sales Process Leader responsible for overseeing and optimizing sales processes. The ideal candidate has a strong background in sales, sales enablement, Lean methodologies, and continuous improvement practices, including Value Stream Mapping (VSM). Six Sigma and/or Lean certification is highly desirable. This role leads teams performing project management duties involving crossfunctional groups focused on delivering internal products or administrative systems. It oversees planning and scheduling, monitors programs and projects from initiation through delivery, and interfaces with internal Sales customers. The position organizes project activities and interdepartmental meetings, ensures communication flow, and drives onschedule project completion. It may assign and monitor work of technical personnel, providing guidance on instructions and objectives. The role also selects, develops, and evaluates personnel to ensure efficient and effective operations.

Duties and Responsibilities
Sales Process Management: Lead the development, implementation, and continuous improvement of customercentric sales processes that enhance efficiency, effectiveness, and scalability.
Lean and Continuous Improvement: Apply Lean tools-including Value Stream Mapping (VSM)-to identify waste, streamline workflows, and drive innovative process improvements that strengthen operational agility.
Project Leadership: Manage and execute multiple crossfunctional projects from initiation through delivery, ensuring alignment, ontime execution, risk mitigation, and highquality outcomes.
Stakeholder Collaboration: Partner crossfunctionally with Sales, Order Management, and additional business groups to ensure transparent communication and consistent endtoend process execution.
Training & Development: Deliver process training, enablement, and coaching to strengthen sales capability and foster an accountable and collaborative team culture.
Performance Monitoring: Measure and report on process performance, identify gaps, and implement corrective actions that support continuous improvement.
Strategic Planning: Develop and execute strategic plans that accelerate sales efficiency, enhance customer value, and support organizational growth.
Team Leadership: Select, develop, mentor, and evaluate team members to ensure effective operations and support a highperforming, authentic, and collaborative environment.

Required Skills & Experience
Bachelor's degree in Business, Marketing, Engineering, or a related field.
Minimum of 3 years of experience in sales, sales operations, or sales support with a proven history of improving sales processes.
Demonstrated experience with Lean methodologies, including handson use of Value Stream Mapping (VSM) and continuous improvement practices.
Project Management Experience: Proven ability to plan, lead, and execute complex crossfunctional projects; skilled in project scoping, scheduling, change management, and stakeholder alignment.
Strong communication, analytical, and problemsolving skills with an accountable and customerfocused mindset.
Proficiency with CRM systems and sales enablement tools.

Preferred Skills & Experience
MBA or advanced degree.
Six Sigma Green Belt, Black Belt, or Lean equivalent certification.
Experience in sales enablement, sales methodologies, process training, or sales process design.
Background supporting technology products or solutions within the Utilities & Energy sector.
Experience leading teams in continuous improvement or operational excellence initiatives.

Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $75,000-138,000 annually.

#LI-EP1

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

Itron is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, sex, age, national origin, citizenship, sexual orientation, marital status, pregnancy, medical condition, veteran status, disability, genetic information, gender identity or other characteristics protected by law.

About the Company

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Itron, Inc.

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