Sales/Production Coordinator

The Sales/Production Coordinator plays a critical role in balancing sales and production tasks within a cross-functional team. Reporting to the Sales Manager, this position works closely with the production team and engages in direct client communication. The coordinator supports the flow of orders through sales coordination and production scheduling, ensuring quality control and facilitating problem resolution while utilizing custom production tools and ERP systems.

Responsibilities

• Coordinate sales activities and provide order processing support
• Schedule and track production to meet client deadlines
• Communicate directly with clients for order updates and issue resolution
• Support quality control initiatives throughout production
• Serve as liaison between sales and production departments
• Manage data entry and maintain accurate documentation
• Resolve production and order-related problems promptly

Required Qualifications

• Proficiency in Microsoft Office Suite
• Experience with ERP systems
• Strong communication skills
• Effective time management and organizational skills
• Problem-solving capabilities
• High attention to detail

Preferred Qualifications

• 2+ years of experience in sales coordination
• Bachelor's Degree in Business or related field

Sunscope USA is a promotional products sourcing company based in Commerce, CA. We connect U.S. distributors and brands with overseas manufacturing—primarily across Asia—and manage the full production lifecycle from quoting and product development through compliance, logistics, and delivery. As a behind-the-scenes sourcing partner, we handle the factory relationships, pricing, and execution that let our clients bring branded products to market reliably and at scale.