Sales Professional

Bilingual (English/Spanish) Insurance Staff – Customer Service with Sales | Full-Time or Part-Time | Tustin, CA | P&C License Reimbursement

About the Role We're a growing insurance agency seeking a reliable, customer-focused team member to join our staff in Tustin, CA. This position focuses primarily on service (helping clients with policies, questions, claims, renewals, and support) with sales opportunities (cross-selling/up-selling insurance products). Ideal for someone who enjoys building relationships and providing excellent service in a bilingual environment.

Job Type:

• Full-time or Part-time available
• Flexible scheduling options (discuss during interview)

Location: Tustin, CA (in-office; specify address during application/interview if preferred)

Compensation & Benefits:

• Full-time salary range: $41,000 – $100,000+ per year (base + commission/bonuses based on performance and sales)
• Part-time pay commensurate with hours/experience
• Paid time off (PTO) based on tenure with the agency
• Must obtain your California Property & Casualty (P&C) insurance license within 3 months of hire, all exam and licensing fees will be reimbursed

Key Responsibilities:

• Provide outstanding customer service to clients via phone, email, and in-person
• Assist with policy inquiries, quotes, applications, renewals, claims support, and account management
• Identify client needs and recommend appropriate insurance products (some sales/cross-selling)
• Maintain accurate client records and follow agency processes
• Communicate effectively in both English and Spanish to serve our diverse clientele
• Achieve performance goals related to service quality and sales targets

Requirements:

• Fluent in English and Spanish (bilingual required – must be comfortable speaking/reading/writing in both)
• Strong customer service skills; prior experience in insurance, sales, call center, or related field preferred but not required
• Willing and able to obtain a California Property & Casualty (P&C) insurance license within 3 months of hire (we'll support and reimburse fees if passed)
• Reliable, detail-oriented, and professional demeanor
• Basic computer skills (MS Office, email, etc.)
• Must be authorized to work in the US

Why Join Us? Be part of a supportive agency in the heart of Orange County where your bilingual skills make a real difference in serving our community. We invest in your growth (including licensing support), offer uncapped earning potential for full-time roles, and value long-term team members with PTO and performance rewards.

If you're motivated, bilingual, and ready to start (or grow) in the insurance industry in the Tustin area, we'd love to hear from you!

How to Apply: Submit your resume. Please include a brief note about your experience and any relevant background. We review applications quickly and will contact qualified candidates for interviews.