Sales Professional, Madison Avenue

Career Opportunities: Sales Professional, Madison Avenue (2659)

Requisition ID 2659 - Posted 09/04/2026 - United States - Retail / Service - Associate - New York City, United States

Join our team of highly skilled sales professional to elevate and grow Bang & Olufsen's key store in Madison Avenue, New York.

Your mission

As our new Sales Professional, you will join the established team in our Madison Avenue flagship store. Your mission is to uphold high levels of customer service standards whilst selling the company's full range of products and services to achieve and exceed individual sales targets.

The delivery of impeccable customer service is paramount, both before, during and after the sale has taken place, creating a good customer rapport and long-term loyalty. Together with your amazing team and Store Manager, you will be responsible for covering the day-to-day operational needs of the business.

More specifically, you will:

• Be the expert on all product and sales details, pricing information, brand awareness, brand history, delivery details, and other customer requirements.
• Understand and practice the processes of solution selling. These techniques and skills are to be continually used to maximise all opportunities for upselling and add-on selling with both new and existing clients.
• Professional levels of personal presentation with a confident ability to demonstrate showroom products.
• Ensure professional and knowledgeable management of all customer queries taking responsibility to see the query through to a satisfactory conclusion.
• Maintain awareness of new product developments, new company initiatives, and all promotional activity.
• Ensure that the required level of Customer satisfaction is achieved through full use of CRM System
• Ensure products as directed by the line manager ensuring all promotional materials are in place within the correct timescales.
• Take part in training and development, to expand your professional skillset and knowledge.
• Attend customer events from time to time either in the evening or at weekends.
• Attend site surveys and home demonstrations as required including before and after normal working hours if necessary.

What you bring

We seek someone who can demonstrate an interest for sound, aesthetics, and high-end designer products. Someone with an understanding and appreciation of the product quality, who can convey this to our customers. We are seeking someone who has experience within a luxury or premium goods brand, from a store environment, although the right mindset and enthusiasm for retail are just as relevant. Familiarity with high-end electronics and the Bang & Olufsen brand is a great plus.

Furthermore, you:

• Are gregarious, outgoing and have the desire to give great customer service.
• Possess great team spirit and a collaborative attitude.
• Can identify customer requirements, meet their needs, and maximize sales, using all the resources available.
• Enjoy representing a high-end brand, high service level, and comfortable with smart dressing.
• It is a plus if you are experienced in networking and approaching affluent people, have luxury brand/high-end lifestyle experience, or have solution selling experience.
• Speak fluent English - additional languages, for example Mandarin would be advantageous

Compensation: 50,000- 55,000 USD annually + commission

Benefits: Pension/401(k) Insurances: Medical, Dental, Life, Accidental, etc.

Company discount: Up to 65%

Location: Madison Avenue, New York

Start date: October 2026

Travel: Minimum travel.

How to apply

Submit your CV and application in English by pressing the 'Apply' button. Applications are assessed continuously, so please apply as soon as possible and no later than September 24th 2026. We encourage you to apply as soon as possible; this advert could be closed before the stated deadline if we receive a high volume of applications.

At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support build B&O's future, even if you don't meet all the requirements, we sincerely encourage you to apply. We look forward to hearing from you!

If you want to know more about the position, you are welcome to contact our Talent Acquisition Consultant Aurora Rossi at AROS@bang-olufsen.dk. Please do not send your CV and application to this e-mail directly as these will not be taken into consideration.

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here.

Bang & Olufsen has, for 100 years, developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design and unrivalled craftmanship.

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