Business Skills, Communication Skills, Corporate Policies, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Entrepreneurship, Exceeded Sales Goal, Financial Planning, Interpersonal Skills, Lead Management, Merchandising, Microsoft Office, Microsoft Outlook, Operations Processes, Performance Analysis, Performance Metrics, Product Design, Project Tracking, Revenue Growth, Sales, Set Goals, Smartphones, Strategic Planning, Team Building, Team Lead/Manager, Team Player, Telephone Skills, Time Management
DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:
With over 55 years of experience, we are a leading hot tub and swim spa dealer throughout the Pittsburgh area. We also offer the best hot tubs and swim spas in the market. We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we’ve got everything you need to create and care for the perfect outdoor oasis. Our hot tub experts will help you choose the best model for your needs and space, ensuring that it features everything you need for a relaxing soak or a wonderful workout. We also carry numerous accessories that are certain to make hot tub and swim spa ownership easier and more enjoyable.
Job Overview:
The Sales Professional will be responsible for exceeding company-set revenue goals and converting leads into deals. The person in this role will ensure an outstanding experience for all owners of our hot tubs, swim spas, saunas, and other quality products.
Compensation Range: $15.00 - $16.00 /Hourly + Commission Potential
Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.
Responsibilities:
- Convert Leads into Deals while maintaining business relationships with our customers.
- Able to sell luxury product lines around the concept of Health and Relaxation.
- Create revenue growth within their location by following up with every lead in a timely manner and tracking progress per company guidelines. This involves multi-channel communication with customers (Phone/Text/Email/Social)
- Monitor the performance of KPI's in all aspects of the business and able to create a strategy to remedy opportunities as they arise
- Ability to hold self to the highest standard of professionalism and accountability around company policies and procedures
- Must be willing to follow all Operational and Sales Processes
- Merchandising, Cleaning, and Replenishing showroom as needed
- Must be willing to work a flexible retail work schedule and make site visits to customers’ homes when needed.
- Must be able and willing to work primarily inside and sometimes outside for work-related events.
ATTRIBUTES, SKILLS AND ABILITIES:
- Customer Orientated (Potential and Existing)– Asks questions and listens well to provide the best product fit, based on their needs. Possess the ability to effectively communicate with potential and existing customers. Quick to respond to calls or e-mail inquiries and has excellent follow-up, timing response to leads
- Attention to Detail and Result Driven– Motivated to exceed performance goals for self and dealership. Able to track personal progress to achieve goals. Able to review and ensure a flawless experience for our customers from a planning perspective by following protocol.
- Entrepreneurial Minded– Seeks opportunities and potential, and believes in themselves so strongly they are able to overlook the obstacles. Willing to work hard to get the job done, regardless the level of convenience.
- Teamwork –The ability and desire to work within a group to drive success and achieve common goals.
Qualifications:
- Personal Drive and Accountability to Results
- Must have an attention for detail and demonstrate a willingness to adapt to new techniques
- Must have experience with Financing and Payment Plans
- Proficient in Microsoft Office and Outlook
- Experience with lead management systems is a plus
- Be willing to work a flexible schedule, including weekends and some holidays
- Be dependable, self-motivated, and solution driven
- Excellent communication skills
- Ability to work in a competitive environment
- Ability to build a strong team environment
- Customer service skills required
WORKING CONDITIONS:
- Must be physically able to lift and carry at least 10 lbs. when needed
- Must own and operate a smart phone
- Must have reliable transportation
We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.