Job Description
Description
Position Summary
We’re seeking a customer-focused Inside Rental Sales Representative to support equipment rentals and inside counter sales at our branch. This role works directly with customers, coordinates rental transactions, and helps drive branch revenue by providing the right solutions in a fast-paced environment.
- Deliver excellent customer service to walk-in, phone, text, and online customers
- Identify customer needs and recommend appropriate equipment and rental solutions
- Upsell products and services when appropriate
- Open and manage customer accounts and follow up on quotes and unsigned contracts
- Prepare accurate rental reservations, contracts, invoices, and agreements
- Manage rental transactions from start to finish, including payment collection for cash accounts
- Coordinate with dispatch to ensure on-time deliveries and returns
- Support outside sales and internal departments as needed
- Maintain a clean, professional showroom and counter area
- Complete daily, weekly, and monthly branch reports as assigned
Qualifications
Required
- High school diploma, technical training, or college coursework
- Minimum 2 years of experience in heavy equipment or the construction industry
- Basic understanding of construction phases, equipment, and mechanical concepts
- Strong customer service, communication, and sales skills
- Comfortable using computers and web-based systems (Microsoft Office, databases)
- Willingness to work overtime, be on-call, and work occasional weekends
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
Numbers & Facts
| Location | Midland, MI |
| Job Type | Full-time |
| Industry | Manufacturing |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1945 |
| Website | https://www.macallister.com/ |
About Company
MacAllister Machinery Co is the Caterpillar dealership for 68 of the 92 counties in Indiana with 16 locations across the state. Founded in 1945, we are a family owned company that offers a variety of products and services to meet our customers’ needs. Our company values focus on meeting the needs of both our customers as well as our employees, making MacAllister an excellent place to work. MacAllister Machinery is proud to be a drug free, equal opportunity employer.
Skills
- Billingunmatched
- Constructionunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Equipment Rentalsunmatched
- Field Salesunmatched
- Heavy Equipment/Vehiclesunmatched
- High School Diplomaunmatched
- Inside Salesunmatched
- Microsoft Officeunmatched
- Needs Assessmentunmatched
- On Callunmatched
- Rentalsunmatched
- Salesunmatched
- Sales Supportunmatched
- Time Managementunmatched
- Transaction Processing/Managementunmatched
- Up-Sellingunmatched
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