Sales & Rental Operations Coordinator

WMH Corporation

Charlotte, NC

Apply

JOB DETAILS

SALARY

SKILLS

Accounting, Administrative Skills, Billing, Business Growth, Business Support, Car Rentals, Cellular Telephone, Communication Skills, Contract Review, Customer Support/Service, Depreciation, Detail Oriented, Diversity, Documentation, Driver's License, Equipment Maintenance/Repair, Equipment Rentals, File Maintenance, Financial Analysis, Financial Planning, Follow Through, Forklift, High School Diploma, Incentive Programs, Inventory Reports, Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft SharePoint, Microsoft Word, Multitasking, Operational Support, Order Processing, Organizational Skills, Process Development, Purchase Orders, Purchasing/Procurement, Rentals, Revenue/Sales Reporting, Sales, Sales Operations, Sales Support, Support Documentation, Team Player, Time Management, Vehicle Fleets, Warehousing

LOCATION

Charlotte, NC

POSTED

2 days ago

Sales & Rental Operations Coordinator

Department: Supporting

Employment Type: Full Time

Location: Corporate Branch

Reporting To: Tom Noble

Compensation: $47,500 / year

Description

Location: Charlotte, NC - WMH Solutions Corporate Office
Department: Sales / Used & Rental Equipment Support
Employment Type: Full-Time
Work Environment: Onsite
Compensation: Starting around $47,500+ annually, based on experience, industry background, and qualifications

WMH Solutions is a 35+ year material handling company serving customers across the Southeast. With more than 250 associates and 11 branches throughout NC, SC, TN, VA, GA, and AL, we support businesses that rely on forklifts, warehouse equipment, fleet solutions, rentals, service, parts, and material handling expertise to keep their operations moving.

We are looking for a Sales & Rental Operations Coordinator to support customer orders, used equipment activity, rental coordination, equipment documentation, order processing, invoicing support, and communication between Sales, Service, Rental, customers, vendors, leasing companies, manufacturers, and branch teams.

This role is a strong fit for someone with experience in sales coordination, rental coordination, equipment coordination, customer service, order processing, dispatch, logistics, fleet coordination, dealership operations, service support, parts support, or administrative support in a fast-paced environment.

Behind every successful equipment order is someone keeping the details organized, the communication moving, and the process on track.

As a Sales & Rental Operations Coordinator, you will help ensure customer orders, rental activity, used equipment transactions, lease documents, inventory details, delivery coordination, invoicing, reporting, and internal follow-up are accurate and moving forward.

This is not a quiet back-office role. It is a fast-paced coordination position where accuracy, follow-up, communication, and urgency matter every day.

If you enjoy being the person who connects the dots, keeps teams informed, catches details before they become problems, and helps customers and internal teams move forward with confidence, this role could be a strong fit.

What You'll Do

In this role, you will help coordinate the behind-the-scenes activity that supports customer orders, used equipment sales, rental activity, branch communication, and internal reporting.

Key responsibilities include:

Process and track customer orders for new equipment, used equipment, rental equipment, warehouse products, attachments, and related items
Maintain accurate order files, contracts, lease documents, rental documents, e-files, purchase orders, invoices, and internal records
Support rental contract setup, rental contract review, branch communication, customer order accuracy, and rental-related follow-up
Assist with used equipment order creation, stock list management, purchasing, invoicing, trade-in processing, and related documentation
Coordinate with Sales, Service, Rental, customers, vendors, leasing companies, manufacturers, branches, and out-of-territory dealers
Track equipment inventory, delivery status, order status, warranty registration, customer information, and required documentation
Help confirm customer order details before orders are processed to reduce errors, delays, and rework
Support booking reports, invoicing reports, revenue review, gross profit review, depreciation review, and order-related reporting
Assist with calls, emails, voicemails, urgent requests, and overflow support when Sales Representatives or branch teams need assistance
Help keep internal teams informed so customer orders, rental activity, equipment preparation, and customer communication stay on schedule

We are looking for someone who is organized, accurate, proactive, and comfortable being the communication hub between multiple teams.

You may be a strong fit if you have experience in:

Sales coordination or sales support
Rental coordination or equipment rental support
Order processing or customer service
Dispatch, logistics, transportation, or fleet coordination
Dealership operations, equipment operations, service support, parts support, or warehouse support
Purchase orders, invoices, contracts, lease documents, inventory records, or documentation
Customer, vendor, leasing, manufacturer, or branch communication
Fast-paced administrative or operations support

Material handling experience is helpful, but not required. If you have strong coordination experience, attention to detail, and the ability to learn equipment-related processes, we would like to hear from you.

Required Qualifications

Minimum of 1 year of experience in coordination, administrative support, sales support, customer service, rental support, logistics, dispatch, fleet coordination, operations support, or a similar role
High school diploma or GED required
Valid driver's license required
Strong communication, organization, and follow-up skills
Comfortable managing multiple priorities, interruptions, urgent requests, and detailed documentation
Experience with Microsoft Office, including Excel, Word, Outlook, Teams, and SharePoint
Ability to learn internal systems and follow established processes
Ability to communicate professionally with customers, vendors, manufacturers, sales representatives, service teams, branch teams, leasing companies, and management

Experience in any of the following areas is a plus:

Material handling
Forklifts or warehouse equipment
Equipment rental
Used equipment sales support
Dealership operations
Industrial service support
Parts, warehouse, or inventory support
Purchase orders, invoicing, contracts, lease documents, or customer order processing
Dispatch, logistics, fleet coordination, or transportation coordination
Accounting support, billing support, or documentation-heavy administrative work

Strong attention to detail
Clear and proactive communication
Customer service mindset
Ability to stay calm and organized when priorities shift
Strong follow-through
Problem-solving and good judgment
Accountability and professionalism
Comfort working independently while supporting a larger team
Willingness to learn WMH's internal systems and the material handling industry

This position is located onsite at the WMH Solutions Corporate Office in Charlotte, NC.

This is a fast-paced office-based support role with frequent communication across internal teams, customers, vendors, leasing companies, manufacturers, and branch personnel. The right person should be comfortable handling interruptions, shifting priorities, urgent requests, and detailed documentation throughout the day.

Why Join WMH Solutions?

At WMH, we are more than a material handling company. We are a team that helps keep businesses moving across the Southeast.

Our customers rely on us for forklifts, equipment rentals, service, parts, fleet support, and warehouse solutions. Our coordinators help make sure those promises are delivered accurately, professionally, and on time.

With more than 35 years in business, continued growth across multiple states, and a strong focus on customer service, WMH offers the stability of an established company with the momentum of a growing organization.

WMH offers a competitive benefits package designed to support your health, financial future, and long-term career growth, including:

Health insurance
Paid holidays
Paid time off, including vacation and personal time
Retirement plan
Profit sharing
Financial planning support
Professional development assistance
Potential referral and incentive programs
Cell phone allowance
Growth opportunities within a stable and expanding company
Team-focused culture built around service, accountability, and doing things the right way

Starting compensation is approximately $47,500+ annually, based on experience, industry background, and qualifications.

At WMH, compensation is more than base pay. We believe in recognizing hard work, supporting long-term growth, and rewarding associates who bring reliability, accountability, accuracy, and excellence to their role.

This role may be a strong fit for someone who has worked as a:
Sales Coordinator, Sales Support Coordinator, Rental Coordinator, Rental Operations Coordinator, Equipment Coordinator, Operations Coordinator, Customer Service Coordinator, Order Processing Coordinator, Fleet Coordinator, Dispatch Coordinator, Service Coordinator, Parts Coordinator, Administrative Coordinator, Dealership Administrator, Logistics Coordinator, or Inventory Coordinator.

Experience in material handling, forklifts, equipment rental, dealership operations, industrial service, warehouse equipment, fleet coordination, logistics, dispatch, customer service, order processing, invoicing, or administrative support is especially valuable.

WMH Solutions is proud to be an Equal Opportunity Employer. We value diversity, inclusion, teamwork, professionalism, and respect across every branch and department.

About the Company

WMH Corporation

Resume Resources

Free Resume Templates Free Resume Builder