SALES REPRESENTATIVE - 36000639 1

Requisition No: 883431

Agency: Department of Lottery

Working Title: SALES REPRESENTATIVE - 36000639 1

Pay Plan: Lottery Exempt Serv

Position Number: 36000639

Salary: $35,577.60

Posting Closing Date: 09/25/2026

Total Compensation Estimator Tool

SALES REPRESENTATIVE

FLORIDA DEPARTMENT OF THE LOTTERY - DIVISION OF DISTRICT 6 (ORLANDO)

Open Competitive Opportunity

Orlando District Office

1241 SR 436, Suite 181

Casselberry, FL 32707

• This is a territory sales position assigned to the following zip codes:

32168 (New Smyrna Beach), 32169 (New Smyrna Beach), 32132 (Edgewater), 32141 (Edgewater), 32754 (Mims), 32780 (Titusville)

AGENCY BENEFITS:

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
• Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

GENERAL POSITION DESCRIPTION:

This is a territory sales position. This position requires the sale and marketing of Lottery products and servicing Lottery retailer accounts within their assigned territory. Employees assigned to this class are responsible for meeting and/or exceeding territory sales goals, merchandising, retailer recruitment, retailer training, and public relations in the assigned territory. This position requires daily travel.

ESSENTIAL DUTIES:

• Each employee is expected to be knowledgeable of the Lottery's Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Utilizes effective sales techniques to promote and increase the sale of Lottery products.
• Provides, places, and updates point-of-sale materials including, but not limited to, maintenance of the play station and placement of dispensers and lottery vending machines.
• Communicates positive and current information about the Lottery and its products to retailers.
• Provides training and guidance to retailers on effective methods for increasing ticket sales and integrate into core product sales.
• Identifies, contacts, and recruits potential retailers.
• Assists potential retailers in completing and submitting applications and collects application fees.
• Analyzes individual retailer sales, recommends improvement to the retailer to increase sales and establishes goals with the retailers.
• Explains Lottery policy and procedures to Lottery retailers, potential retailers, and others.
• Educates retailers and others on programs supported by the Lottery.
• Performs retailer suspensions or terminations as needed and/or directed.
• Represents the agency at events, presentations, and speaking engagements as assigned.
• Participates in sales events. Plans, structures, explains and implements statewide and retailer specific promotions, which may include set-up and breakdown of promotional props, display items, and moving of equipment weighing up to 50 pounds.
• Resolves issues with Lottery retailers and players regarding Lottery sales, tickets, and supplies distribution.
• Resolves issues relating to retailer contracting.
• Maintains ongoing communication with district management regarding issues and concerns as they arise in the assigned territory.
• Answers and returns all phone calls in a timely fashion.
• Attends meetings, trainings, and seminars as directed by management.
• Takes timely and appropriate actions regarding instant ticket inventory management including timely instant ticket returns.
• Maintains games for display.
• Maintains daily paperwork including, but not limited to, vehicle logs, timesheets, and any others required by departmental policy in a timely fashion.
• Documents all call activity in provided mobile sales tool. Utilizes data in mobile sales tool to increase sales at retail locations.
• Documents marketing and other activities related to the territory as required.
• Operates and maintains state vehicles in accordance with applicable policies, procedures, and laws.
• Operates a motor vehicle as required to fulfill the duties of the position, which may include overnight trips.
• Performs other related duties as assigned by management.
• Attendance is an essential function of this position.
• Ensures compliance with all applicable rules, regulations, policies, and procedures
• Performs ADA compliance functions.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to move up to 50 pounds.
• Ability to work a schedule which may include nights, weekends, and holidays.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to travel as required by the position, which may require operating a motor vehicle and overnight travel.

Other job-related requirements for this position

High School Diploma or equivalent (GED) required.

Successful passing of a criminal background check (state, local, and national) is required.

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units. The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

The Florida Lottery requires employees to use multi-factor authentication (MFA) to securely access Lottery systems. The person filling this position must have a lottery smart phone provided to you based on job duties or a personal smartphone capable of downloading and operating the Lotterys designated security application. Employees are expected to have their smartphone with the downloaded application with them during work hours to conduct secure system logins as a condition of employment.

Statutes establishing or defining work performed

Chapter 24, Florida Statutes

Licensure/Registration/Certification Requirements

(If applicable, provide the appropriate Florida Statute or federal regulation cite below):

Valid Driver license

NOTE: If the above referenced certificate or license is revoked or suspended, you must notify your supervisor immediately.

Work Hours

Total hours in workweek: 40

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.