Sales Representative

Job Title: Sales Representative
Client: Heavy Machine Manufacturing Company
Location: Cary, NC 27513
Duration: 11 Months
Shift: 1st Shift (Flexible, typically 8:00 AM 5:00 PM EST)

Job Summary

Supports sales operations, customer interactions, and internal processes while contributing to marketing and business development activities. Combines customer communication with backend sales processing and auditing work.

Key Responsibilities

• Act as first point of contact for customer inquiries and issue resolution
• Build and maintain relationships with customers and dealers
• Identify potential customers through referrals, research, and events
• Conduct customer needs analysis and recommend suitable products/services
• Maintain accurate CRM records and follow-up plans
• Support internal communications and cross-functional collaboration

Core Responsibilities (Day-to-Day)

• Audit customer purchase orders for compliance with contracts and policies
• Process sales transactions for invoicing, settlements, and credits
• Handle assigned tickets and resolve dealer/channel queries
• Prepare audit documentation and follow up on pending deals
• Work across multiple internal systems for order and sales management

Required Skills

• Strong communication and relationship-building skills
• Analytical thinking and attention to detail
• Ability to manage multiple systems and workflows simultaneously
• Proficiency in Microsoft Office (especially Excel)
• Problem-solving mindset with ability to think beyond standard rules

Qualifications

• Post-secondary education (Business, Marketing, Finance, or related)
• Basic administrative or operational experience preferred

Preferred Background

• Experience in sales support, customer service, or administration
• Exposure to accounting, finance, or auditing processes
• Familiarity with CRM systems and sales workflows

#ZR

Responsibilities

• Act as first point of contact for customer inquiries and issue resolution
• Build and maintain relationships with customers and dealers
• Identify potential customers through referrals, research, and events
• Conduct customer needs analysis and recommend suitable products/services
• Maintain accurate CRM records and follow-up plans
• Support internal communications and cross-functional collaboration