Sales Representative

Location: Hayward, CA\n
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\nCompensation: From $70,304/year, depending on experience ($26/hour during the initial 3–6 month introductory period; compensation structure reviewed afterward. Base salary + bonus; no commission.)\n
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\nHours: 8:00 AM–4:30 PM; occasional overtime depending on customer visits\n
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\nEmployment Type: Full-time, Onsite\n
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\nJapanese language ability preferred. More importantly, candidates must have a strong understanding of Japanese food products to effectively advise and support customers.\n
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\nMust be currently authorized to work in the United States. No visa sponsorship is available for this role.\n
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\n※Applications will only be considered from candidates who meet the listed job-related qualifications. Please review thoroughly before submitting your application.※\n
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Company Overview

An established food wholesale company specializing in Japanese food products is seeking a Sales Associate to support restaurant and food-service customers. The company provides a wide range of specialty food products and focuses on delivering high-quality products and customer service.\n
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\nPosition Summary\n
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\nThe Sales Associate will build and maintain relationships with restaurant customers, recommend products based on their needs, process orders, and support daily sales and warehouse operations. This position is ideal for a customer-focused professional with an interest in Japanese food products and experience in food service, wholesale, or sales.\n
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\nKey Responsibilities\n
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\nAssist restaurant and food-service customers with product selection and inquiries.\n
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\nBuild strong customer relationships and provide professional, responsive service.\n
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\nIdentify upselling opportunities and introduce new, seasonal, and specialty products.\n
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\nHandle customer inquiries and orders by phone and digital communication.\n
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\nCoordinate order and logistics-related activities.\n
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\nMaintain organized product displays, shelves, warehouse, and storefront areas.\n
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\nAssist with inventory management, stock checks, and processing new product arrivals.\n
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\nCollaborate with supervisors and team members to support efficient daily operations.\n
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\nProvide additional operational and customer support during busy periods.\n
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Qualifications

Required:\n
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\nStrong customer service and relationship-building skills.\n
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\nProfessional verbal and written communication skills.\n
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\nAbility to work effectively in a fast-paced, customer-facing environment.\n
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\nProactive approach to problem-solving and customer needs.\n
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\nKnowledge of sales and upselling techniques.\n
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\nProfessional phone etiquette.\n
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\nAbility to work collaboratively as part of a team.\n
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Preferred

Previous experience in restaurant, food wholesale, food distribution, retail sales, or a related environment.\n
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\nKnowledge or interest in Japanese food products.\n
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\nPrevious supervisory experience or demonstrated leadership potential.\n
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\nExperience building relationships with restaurant or food-service customers.\n
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\nOther Details\n
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\nTraining will be provided.\n
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\nBenefits include health, dental, and vision insurance, 401(k) with company matching, and paid time off.\n
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\nEmployee discounts on food products are available.\n
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\nSome flexibility may be available for specific administrative responsibilities; regular onsite presence in Hayward is required.\n
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\n※This role may include additional responsibilities as needed based on business needs.※