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Sales Research Intern

FirstService Residential

Fairfax, VA

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JOB DETAILS
SALARY
JOB TYPE
Full-time
SKILLS
Business Operations, Campaigns, Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer/Client Research, Data Analysis, Data Cleaning, Data Quality, Detail Oriented, Documentation, Internet Research, Keyboards, Legal, Manual Dexterity, Market Research, Marketing, Microsoft Product Family, Physical Demands, Problem Solving Skills, Research Skills, Safety/Work Safety, Sales, Sales Support, Salesforce.com, Spreadsheets, Typing, Writing Skills
LOCATION
Fairfax, VA
POSTED
7 days ago

Description

Job Overview: 
The Sales Research Intern supports sales, marketing, and operations by transforming external research and internal data into clean, enriched, actionable CRM intelligence. This role is ideal for students interested in business operations, data analysis, market research, or sales/marketing systems.
 
This program runs from June 1st through August 1st, 2026 and will be a full time, remote, paid internship.  Candidates should live in the following states ideally: NJ, PA, MD or VA.
 
Your Responsibilities:  
 
  • Conduct structured market, industry, and account research.
  • Identify and document decision-makers, organizational structures, and buying triggers.
  • Enrich CRM records with accurate contact and account information.
  • Perform CRM cleanup, including deduplication, standardization, and data validation.
  • Tag accounts based on designated tier-fit, industry vertical, revenue band, and other attributes.
  • Summarize research findings into concise, actionable insights.
  • Support list building for campaigns, territory planning, and outreach initiatives.
  • Maintain data governance standards and follow CRM documentation guidelines.
  
Skills & Qualifications:  
 
  • College Student entering their Junior or Senior year 
  • Great attitude and willingness to learn and grow.  
  • Ability to work with sensitive and/or confidential information.  
  • Strong attention to detail and accuracy.
  • Ability to conduct structured online research.
  • Familiarity with CRM systems (Salesforce, HubSpot, Zoho, Microsoft) is a plus.
  • Comfortable working with spreadsheets and data tools.
  • Strong written communication skills.
  • Ability to follow structured processes and naming conventions.
 
  
Physical Requirements: 
 
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  
  • Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary. 
  • Must be able to sit and stand for extended periods of time. 
  • Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. 
  • Must have finger dexterity for typing/using a keyboard. 
  • Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas. 
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates. 
  • Capable of working extended hours, to include evenings, weekends and holidays as necessary. 
  • This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting. 
  • Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills. 
  • Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employees must remain alert to working conditions and aware of safety, health, and environmental concerns. 
  • Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties. 
  
The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. 
  
  
Compensation:  
  
$18.00/hour 
  
Disclaimer Statement:  
  
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.


Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel

national_recruiting@fsresidential.com

.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at

national_recruiting@fsresidential.com

; we will respond in accordance with Local Law 144, within 30 days.

About the Company

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FirstService Residential

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