Sales & Service Enablement Analyst

Sales & Service Enablement Analyst
Location: Remote - EST or CST time zone
Duration: Through 2027

Sales & Service Enablement Analyst
Position Overview
Support successful product commercialization by creating sales and service enablement materials, coordinating release readiness, and improving adoption across customer-facing teams.
Key Responsibilities
Sales & Service Enablement
Develop sales presentations, feature guides, one-pagers, FAQs, training and customer documentation.
Maintain version-controlled enablement content.
Product Release Readiness
Coordinate launch readiness across Product, Engineering, Marketing and Service.
Develop release communication plans.
Training & Knowledge Management
Create training for sales and service teams.
Maintain centralized knowledge repositories.
Communication & Change Management
Translate technical updates into customer-friendly messaging.
Support product adoption initiatives.
Adoption & Metrics
Track training completion and adoption metrics.
Support post-launch reviews.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”