Position Overview:
Support successful product commercialization by creating sales and service enablement materials, coordinating release readiness, and improving adoption across customer-facing teams.
Key Responsibilities
Sales & Service Enablement
Develop sales presentations, feature guides, one-pagers, FAQs, training and customer documentation.
Maintain version-controlled enablement content.
Product Release Readiness
Coordinate launch readiness across Product, Engineering, Marketing and Service.
Develop release communication plans.
Training & Knowledge Management
Create training for sales and service teams.
Maintain centralized knowledge repositories.
Communication & Change Management
Translate technical updates into customer-friendly messaging.
Support product adoption initiatives.
Adoption & Metrics
Track training completion and adoption metrics.
Support post-launch reviews.
Numbers & Facts
Location
Columbus, IN (Remote)
Skills
Analysis Skillsunmatched
Change Managementunmatched
Customer Acquisitionunmatched
Customer Relationsunmatched
Customer Trainingunmatched
Documentationunmatched
Frequently Asked Questions (FAQ)unmatched
Knowledge Managementunmatched
Knowledge Repositoriesunmatched
Marketingunmatched
Metricsunmatched
Pagerunmatched
Product Engineeringunmatched
Product Programsunmatched
Product Supportunmatched
Product/Service Launchunmatched
Salesunmatched
Sales Presentationunmatched
Sales Trainingunmatched
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