Job Description
Sales Specialist
Setting/Hours: 100% In-Office |
Join trak group in partnering with a growing client in Covington, Kentucky thats expanding its Shared Services team.
Website Summary
Trak group is partnering with a growing client seeking a Sales Specialist to support sales growth through proactive customer outreach, lead follow-up, and pipeline development. This position is ideal for an energetic, customer-focused sales professional who enjoys making outbound calls, uncovering customer needs, and generating qualified opportunities for the sales team.
The role is highly activity-driven and requires someone who is comfortable working toward daily and weekly goals in a fast-paced, team-oriented sales environment.
Responsibilities
- Conduct proactive outbound calls to existing, inactive, and prospective customers to identify sales and quote opportunities.
- Follow up on inbound leads through phone and email outreach.
- Gather customer information and identify initial needs, upcoming projects, and purchasing opportunities.
- Generate qualified opportunities for Account Managers and the broader sales team.
- Conduct consistent outbound calling, emailing, and follow-up activities to build the sales pipeline.
- Maintain accurate customer notes, activity records, and follow-up action items.
- Meet established daily and weekly performance goals related to:
- Outbound calls
- Customer conversations
- Follow-up activities
- Opportunities generated
- Educate customers on available products, services, and capabilities.
- Ask effective questions to uncover customer needs and potential purchasing opportunities.
- Escalate larger or strategic opportunities to Account Managers or Sales leadership.
- Provide a professional and positive customer experience throughout every interaction.
- Participate in product, sales process, software, and onboarding training.
- Support targeted outbound campaigns, including budget-cycle outreach, quote follow-up, customer retention, and other sales initiatives.
- Work collaboratively with the sales team to support new business development and revenue growth.
- Comfortable making a high volume of proactive outbound sales calls and emails.
- Strong phone presence with excellent verbal communication and active-listening skills.
- Ability to engage prospective customers, uncover needs, and identify potential sales opportunities.
- Strong customer service and relationship-building skills.
- Self-motivated and comfortable working toward activity-based sales goals.
- Strong organizational skills with the ability to manage multiple leads and follow-up activities.
- Ability to quickly gather, organize, and communicate customer information.
- Strong written communication skills.
- Working knowledge of Microsoft applications.
- Comfortable navigating multiple computer systems simultaneously.
- Ability to learn products, sales processes, and software quickly.
- Ability to thrive in a fast-paced, team-oriented environment.
- 1+ years of outbound sales, business development, lead generation, or similar experience.
- Proven success generating leads through outbound phone and email outreach.
- Experience qualifying prospects and identifying sales or quote opportunities.
- Previous experience working with sales activity goals or KPIs.
- Experience supporting Account Managers or an inside sales team.
- Background with customer retention, quote follow-up, or targeted outbound sales campaigns.
If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
Numbers & Facts
| Location | Covington, KY |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Year Founded | 1972 |
| Website | http://www.trakcincy.com/ |
About Company
trak group, established in 1972, is proud of its impeccable reputation as a professional recruiting and staffing firm. trak has demonstrated an unmatched level of expertise and success in the industry, and takes great pride in its A+ rating from the Better Business Bureau.
trak has been awarded “Best Places to Work” by the Business Courier three consecutive years; following the third and final nomination, trak was respectfully awarded with “The Best of the Best”. We continue to hold the Consumers’ Choice Award for Business Excellence and the “SPECTRUM Award” for Service Excellence from City Beat News indicating a 5-star customer service rating. Six of our employees have been inducted into the prestigious “International Hall of Fame” and four carry national certifications lending to their dedication and passion for our industry.
Specializing in direct hire, alternative hire and contract opportunities, trak is currently partnering with over 300 client companies in the Greater Cincinnati and Northern Kentucky Area. Because we are proud of our process, we take time to source, screen and evaluate each candidate. Our placement fields include office support, customer service, accounting and finance, operations, management, human resources, sales and marketing, engineering and supply chain management.
Skills
- Budgetingunmatched
- Business Developmentunmatched
- Campaignsunmatched
- Communication Skillsunmatched
- Computer Systemsunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Retention/Renewalunmatched
- Customer Support/Serviceunmatched
- Customer Trainingunmatched
- Customer/Client Researchunmatched
- Develop and Maintain Customersunmatched
- Inside Salesunmatched
- Lead Generationunmatched
- Leadershipunmatched
- Microsoft Product Familyunmatched
- Needs Assessmentunmatched
- Onboardingunmatched
- Organizational Skillsunmatched
- Performance Metricsunmatched
- Presentation/Verbal Skillsunmatched
- Purchasing/Procurementunmatched
- Revenue Growthunmatched
- Salesunmatched
- Sales Campaignsunmatched
- Sales Managementunmatched
- Sales Pipelineunmatched
- Sales Prospectingunmatched
- Sales Supportunmatched
- Strategic Accountsunmatched
- Team Playerunmatched
- Writing Skillsunmatched
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