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Customer Service Jobs in Newark, NJ

Sales Specialist/Customer Service Representative

Drivo LLC

Newark, NJ

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JOB DETAILS
SALARY
$18–$20 Per Hour
SKILLS
Administrative Skills, Car Rentals, Communication Skills, Customer Support/Service, Driver's License, English Language, High School Diploma, Interpersonal Skills, Meet Sales Quota, Multitasking, Organizational Skills, Presentation/Verbal Skills, Rentals, Sales, Spanish Language, Training/Teaching, Up-Selling, Writing Skills
LOCATION
Newark, NJ
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Drivo Rent A Car is looking for a Rental Sales/Customer Service Agent to provide exceptional customer service. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes:


Exceptional interpersonal and relationship building skills


Strong verbal and written communication skills


Strong organizational skills and the ability to multi-task


Ability to manage stressful or unusual situations to maintain good customer service


Candidates ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience.


Excellent training sessions are provided


What you will do:


Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and wants.


Provide excellent customer service in all customer contact situations


Meet all sales and service standards


Complete administrative tasks including daily lists to assist the office


Assist branch with returning and turnaround of vehicles as needed


Perform other job duties as assigned to meet the business needs


High performance will lead to job promotion and pay raise.


About you:


High school diploma or GED


Minimum 1-year customer service or sales experience


Must have a valid driver's license with a clean driving record


Experience meeting sales quotas or working in highly commissioned positions preferred


Ability to follow defined service and sales processes


Must be willing to wear company uniforms


Ability to communicate in English, Speaking other languages including Spanish is a plus


Position available at LGA, JFK, and Newark airport locations.


Flexible schedule
$18 - $20 per hour plus commission up to $3000 for a month

About the Company

D

Drivo LLC

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