Benefits:- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Drivo Rent A Car is looking for a Rental Sales/Customer Service Agent to provide exceptional customer service. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes:
Exceptional interpersonal and relationship building skills
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good customer service
Candidates ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience.
Excellent training sessions are provided
What you will do:
Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and wants.
Provide excellent customer service in all customer contact situations
Meet all sales and service standards
Complete administrative tasks including daily lists to assist the office
Assist branch with returning and turnaround of vehicles as needed
Perform other job duties as assigned to meet the business needs
High performance will lead to job promotion and pay raise.
About you:
High school diploma or GED
Minimum 1-year customer service or sales experience
Must have a valid driver's license with a clean driving record
Experience meeting sales quotas or working in highly commissioned positions preferred
Ability to follow defined service and sales processes
Must be willing to wear company uniforms
Ability to communicate in English, Speaking other languages including Spanish is a plus
Position available at LGA, JFK, and Newark airport locations.
Flexible schedule
$18 - $20 per hour plus commission up to $3000 for a month