Company Description Smart Home Remodeling is a home improvement company focused on delivering high-quality remodeling solutions that enhance comfort, functionality, and property value.
\n
Team members work closely with clients to understand project goals, provide expert guidance, and ensure a smooth remodeling experience from initial consultation through completion. Smart Home Remodeling values professionalism, integrity, and clear communication, and offers opportunities for growth in a customer-focused environment.
\n
\n
Role Description The Sales Specialist is a full-time, hybrid role based in Houston, TX, with a mix of in-office client meetings and outsid
e sales. \n
This role is responsible for following up on leads, and conducting consultations with homeowners to understand their remodeling needs. Day-to-day tasks include presenting solutions, preparing quotes, and guiding customers through the sales process from initial contact to closing. The Sales Specialist will maintain accurate records in the CRM system, collaborate with project and installation teams, and provide ongoing support to customers to ensure satisfaction. The role also involves participating in training sessions, attending local events or showroom appointments, and contributing to continuous improvement of sales processes.
\n
\n
Qualifications
\n
\n
\n
Strong Communication skills, including active listening and clear, professional verbal and written interactions.
\n
Proven Customer Service experience, with the ability to build trust, handle questions, and resolve concerns effectively.
\n
Demonstrated Sales skills, including prospecting, lead follow-up, product presentation, and closing techniques.
\n
Experience in Training or coaching, especially related to product knowledge, customer interactions, or sales best practices.
\n
Background in Sales Management or team leadership is beneficial, particularly in home improvement or related industries.
\n
Comfort using CRM systems and basic office software to track leads, opportunities, and customer information.
\n
Ability to work in a hybrid environment in Houston, TX, with reliable transportation for local client visits.
\n
High school diploma or equivalent required; additional education in business, marketing, or a related field is a plus.
\n
Results-oriented mindset, ethical sales approach, and commitment to delivering an excellent customer experience.