Client Experience Sales Specialist – Sales & Outreach MarketingLocation: Pullman, WADepartment: Sales & MarketingAt Cherie Amour, we believe confidence is contagious, and it starts with the experience we create for every client. We're looking for a Client Experience Specialist to join our Sales & Marketing team: someone who thrives in a phone-based sales environment, builds trust quickly, and confidently guides clients from first inquiry to final purchase.This is a high-energy, relationship-driven sales role focused on converting inquiries into booked sessions and leading clients through high-value purchasing decisions. It's ideal for someone who enjoys meaningful conversations, thinks on their feet, and is motivated by performance, growth, and results.What You'll DoLead inbound and outbound calls, converting inquiries into booked sessions while confidently addressing questions and objections.Build and maintain client relationships through consistent follow-up, ensuring clients feel prepared, confident, and ready for their session.Conduct high-impact virtual Image Reveal sessions, guiding clients through product selection and investment decisions.Consistently meet or exceed sales goals using consultative selling techniques and strong product knowledge.Communicate with clients via phone, email, and text with professionalism, warmth, and accuracy.Maintain organized and up-to-date client records while proactively managing your pipeline in our CRM.You'll Love This Role If You Are...Confident, outgoing, and energized by connecting with people over the phone.Sales-driven and motivated by results, commissions, and performance-based growth.Comfortable asking for the sale and guiding clients to confident decisions.Relationship-focused - you understand that strong sales come from trust, not pressure.Organized, proactive, and able to manage multiple conversations and follow-ups at once.Adaptable and able to think on your feet in a fast-paced environment.A collaborative team player who values communication, accountability, and shared success.Experience & Requirements1+ years of experience in sales, account management, customer service, or virtual client relations (phone-based experience strongly preferred).Proven ability to meet or exceed sales targets (preferred).Excellent written and verbal communication skills, including a confident and professional phone presence.Strong organization, follow-up, and time management skills.Tech-savvy and comfortable learning CRM systems, scheduling platforms, and virtual meeting tools.Self-motivated with a high level of personal accountability.Compensation & BenefitsBase hourly pay + commission + bonus opportunitiesCompetitive benefits package including medical, dental, vision, life, LTD, and 401(k)Paid vacation and sick leavePaid training and ongoing sales developmentOpportunities for advancement within a fast-growing, women-led teamAbout Cherie AmourWe are a team of women who believe in empowerment through experience. Our clients come to us for more than images, they come for an experience that helps them reconnect with confidence, self-worth, and a stronger sense of self.To ApplyPlease submit your resume along with a short introduction sharing why this role interests you and what draws you to a sales-focused position. A member of our hiring team will be in touch!
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