Sign upLog in
Sales Jobs in Appleton, WI

Sales Supervisor

Tri City Glass & Door

Appleton, Wisconsin

Apply
JOB DETAILS
SKILLS
Coaching, Communication Skills, Continuous Improvement, Corporate Communications, Corporate Policies, Customer Escalations, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Analysis, Detail Oriented, Driver's License, Employee Assistance Plan, Flexible Spending Accounts, Inside Sales, Interpersonal Skills, Leadership, Logistics, Maintain Compliance, Marketing, Merchandising, Operations, Organizational Skills, People Management, Performance Analysis, Performance Metrics, Point of Sale (POS) Systems, Presentation/Verbal Skills, Product Management, Regulatory Compliance, Resolve Customer Issues, Revenue Growth, Revenue Management, Revenue/Sales Reporting, Safety Standards, Sales, Sales Analysis, Sales Management, Sales Strategy, Sales Support, Sales Training, Staff Motivation, Team Lead/Manager, Team Player, Training/Teaching, Trend Analysis
LOCATION
Appleton, Wisconsin
POSTED
1 day ago
Tri City Glass & Door is committed to providing the right products, the right way to our customers in Wisconsin and Upper Michigan. Founded in 1960, we became 100% employee owned in 2023. We deliver the highest quality products and workmanship, guided by our core values of customer focus, safety, accountability, teamwork, continuous improvement, honesty & ethics, and high performance.
The Sales/Front Counter Supervisor supports the Residential Department Manager and functions of the organization to include: supervising the Front Counter staff in Appleton, WI, providing sales support and training, assisting in selling products. 
 
The Sales Supervisor supports the Residential Department Manager and functions of the organization to include: Oversight to the Inside Sales Team in Appleton, driving sales performance, ensuring excellent customer service, and overseeing daily operations.  
 
Essential Duties include the following:
 
1. Sales & Revenue Management
  • Set and monitor sales targets for the counter team.
  • Analyze sales data to identify trends and opportunities.
  • Implement strategies to boost sales and meet KPIs.
2. Team Leadership & Development
  • Supervise and motivate sales staff.
  • Provide training and coaching to improve product knowledge and selling techniques.
  • Schedule shifts and manage staffing to ensure adequate coverage.
3. Customer Service Excellence
  • Ensure high standards of customer service are maintained.
  • Handle escalated customer inquiries or complaints.
  • Monitor customer satisfaction and implement improvements.
4. Inventory & Merchandising
  • Oversee stock levels and coordinate with inventory teams.
  • Ensure products are well-displayed and the counter is visually appealing.
  • Manage product rotation and promotional displays.
5. Reporting & Communication
  • Prepare regular sales and performance reports for upper management.
  • Communicate company policies, promotions, and updates to the team.
  • Collaborate with other departments (e.g., marketing, logistics).
6. Compliance & Operational Standards
  • Ensure adherence to company policies and procedures.
  • Maintain cleanliness, safety, and operational standards at the counter.
  • Monitor cash handling and POS system accuracy.
 
 Qualifications:
  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • 2-5 years of experience in leadership role.
  • Excellent organizational skills and attention to detail.
  • Professional written and verbal communication and interpersonal skills required.
 
Work Environment
The work environment will be in an office/shop/warehouse environment.  The Sales Counter Supervisor will spend most of their time working out of the Appleton location, and occasionally at the Green Bay location.
 
Benefits:
  • Employee Stock Ownership Plan (ESOP)
  • Health, Dental, Vision
  • 401(k) with a generous employer match
  • Paid Time Off (PTO)
  • Short and Long-Term Disability
  • Paid holidays
  • Flex Spending Account (FSA)
  • Health saving account (HSA)
  • Life insurance
  • Company discounts
  • Employee referral bonus
  • Employee assistance program
 
EEO STATEMENT:
Tri City Glass & Door is an equal opportunity employer.  We do not discriminate on the basis of race, color, religion, sex, national origin, age disability or any other status protected by law. We will provide reasonable accommodation to qualified individuals with disabilities.

About the Company

T

Tri City Glass & Door

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Sales Associate Jobs in Appleton, WISales Representative Jobs in Appleton, WISales Manager Jobs in De Pere, WISales Manager Jobs in Ashwaubenon, WISales Manager Jobs in Green Bay, WI