Lead the management of the Inside Sales Group with the support of the entire sales management team.
Responsibilities (Text Only): - Oversee all aspects of the sales cycle from order entry to shipments for all of Vulcan through the management of an Inside Sales Team of approx. 9 (direct reports), including but not limited to: - Establish and execute volume and financial objectives for your entire team. - Establish a plan to meet these goals with the Inside Sales team. - Keep orders moving through addressing accounting and credit holds, getting light loads filled out, managing backlog and overdue shipments, etc… - Educate, train and track Inside Sales team on the fundamentals of the desk, cross-selling and additional training/development as needed - Work within the current and future ERP and CRM systems to develop, track, and analyze key sales analytics as it relates to entire sales team. - Manage timecards, absences, vacation schedules in order to maintain adequate coverage to support sales from the inside desk. - Be an active participant in strategic planning with the entire sales team, including the execution of the forecast, growth of our business and providing market information - Collaborate and plan with all other departments including Customer Service, Production, and Finance to ensure customer-related issues are addressed along with pushing our overall sales execution plans. - Track and maintain key measurables including (but not limited to): RMAs, call logs, customer satisfaction surveys, SOPs and audits. - Meet daily and weekly to review open orders, on-going bids and any other open items. Qualifications:Required
Preferred
Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.