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Sales Support / Account Manager AO7177387

BTI Solutions
  • Plano, Texas
    4 days ago

    Job Description

    Sales Support / Account Manager AO7177387

    Position Overview:

    We are seeking a detail-oriented and analytical Sales Analyst to join our team. The GVI Sales Analyst will play a crucial role in driving sales strategies by forecasting demand, providing sales support, analyzing sales data, monitoring sales bids, onboarding customers, and resolving issues related to sales orders. This position requires a strong understanding of market trends, customer behavior, and sales metrics to contribute to the overall growth and success of the organization and team.


    Key Responsibilities:
    1.        Demand Forecasting:

    o        Analyze historical sales data, market trends, and customer inputs to forecast future demand accurately.
    o        Collaborate with cross-functional teams to refine forecasting models and improve accuracy.
    o        Support weekly forecasting and reporting to meet deliverables.
    2.        Sales Support:
    o        Assist the sales team with data-driven insights to support sales strategies and decision-making.
    o        Provide regular reports on sales performance, including key metrics and trends by customer.
    o        Assist in creating promotional offers by providing analytical insights
    3.        Sales Analytics:
    o        Develop and maintain historical sales results to track sales performance and KPIs by category and customer.
    4.        Sales Bids Monitoring:
    o        Assist by monitoring and tracking the progress of sales bids, ensuring timely submission and compliance with requirements from customers.
    o        Analyze bid performance and provide recommendations for future bids to internal teams.
    5.        Customer Onboarding:
    o        Support the onboarding process for new customers, ensuring a smooth transition and alignment with sales goals.
    o        Collaborate with cross-functional teams and customers to address any onboarding challenges.
    6.        Sales Order Issues:
    o        Identify and assist internal teams and customers as needed to resolve issues related to sales orders, including discrepancies, delays, and customer complaints.
    o        Work closely with the GVI Operations team to ensure timely resolutions and customer satisfaction are attained.
    7.        Collaboration with Internal Teams:
    o        Work with various groups across the organization, including Finance, Marketing, Accounting, Product Management, Sales, SEA SCM team, and HQ RPM team as needed.
    o        Support collaborative processes by managing and improving system-based tools.
    8.        Financial Planning Support:
    o        Support financial planning processes related to the sales team, including analysis, reporting, and data entry (monthly forecast cycle).
    o        Perform volume and revenue simulations of promotional costs and business impact.


    Qualifications:
    •        Bachelor's degree in Business Administration, Finance, Economics, or a related field preferred.
    •         3+ years proven experience in sales analysis, demand forecasting, or a similar role.
    •        Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
    •        Excellent communication and interpersonal skills for effective collaboration with internal and external stakeholders.
    •        Ability to work in a fast-paced environment and meet tight deadlines.


    Preferred Qualifications:
    •        Experience in CRM software (e.g., Salesforce) and ERP systems.
    •        Knowledge of industry-specific sales processes and market trends.
    •        Advanced skills in statistical analysis and predictive modeling.

    Why work at BTI?

    We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

    We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.

    Numbers & Facts

    LocationPlano, Texas
    IndustryOther/Not Classified
    Company Size100 to 499 employees
    Year Founded2006
    Websitehttp://www.btisolutions.com/v2/

    About Company

    ABOUT BTI SOLUTIONS, INC

    Overview

    Established in 2006, BTI was actively involved in Network Evolution through Sprint’s 4G/LTE Network Deployment project. BTI expanded its work in 2011 in the area of Mobile Device Testing by providing project-outsourcing services to clients. BTI contributed greatly to clients’ project success.

    BTI has expertise in testing Android-based devices and solutions (e.g. Smartphone, Wearable, Tablet, Smart Pay, IMS functions, Application) and provides end-to-end Test Services from pre-Launch to post-Launch.

    In fact, BTI’s Testing Service ranges from early-stage R&D to post-Launch monitoring and evaluation of customer issues. Moreover, BTI conducts ongoing quality control from management’s end to ensure that all provided BTI services are of the highest quality. This has led to clients’ continued trust in BTI services.

      

    Vision

    To promote human welfare and improve quality of life through advanced communications services

      

    Mission

    omers outstanding value and quality through innovative services and solutions

      

    BTI’s Service Locations

    BTI Solutions provides a diverse array of supports and services in TX, WA, CA, MI, KS, NJ and Canada.
    ( BTI Solutions is available 24/7/365 nationwide )

      

      All about us!

    "BTI’s management team is well experienced and has policies and procedures in place to conduct Job Assignment, Issue Tracking, Resource Arrangement, and Reporting internally to problem solve and address issues internally.

    Furthermore, BTI team managers and senior-level engineers provide mentoring and coaching to team members to provide technical and professional development for all employees. Moreover, internal BTI Quality Control standards and policies allow for internal performance evaluation, monitoring, and review. This not only ensures high-quality services provided by BTI but also ensure that BTI does not become dependent solely on client performance feedback for review and continuous improvement.

    BTI collaborates with the client to manage and solve challenges on issues both specific to and not specific to client projects (e.g. human capital deployment from time to market, work hour control, travel, expense management, cost-effectiveness, etc.). In addition, BTI administers client surveys regularly to obtain feedback, learn, and improve continuously."

    BG-Icon2.pngJames Lee  CEO

        

    Certifications

    BTI Solutions is a certified minority-owned business (MBE) that can participate in Corporate as well as Federal, State and Local government vendor diversity programs.

    BTI Solutions is ISO 9001 certified.

    Skills

    • Accountingunmatched
    • Analysis Skillsunmatched
    • Bid Analysisunmatched
    • Business Administrationunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Satisfactionunmatched
    • Customer/Consumer Behaviorunmatched
    • Data Analysisunmatched
    • Data Entryunmatched
    • Demand Forecasting/Planningunmatched
    • Detail Orientedunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Economicsunmatched
    • Financeunmatched
    • Financial Planningunmatched
    • Forecastingunmatched
    • Geneticsunmatched
    • Interpersonal Skillsunmatched
    • Market Trend Analysisunmatched
    • Marketingunmatched
    • Metricsunmatched
    • Onboardingunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Predictive Modelingunmatched
    • Problem Solving Skillsunmatched
    • Product Managementunmatched
    • Promotional Programsunmatched
    • RPMunmatched
    • Regulatory Complianceunmatched
    • Reporting Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Revenue Growthunmatched
    • Revenue/Sales Reportingunmatched
    • SQL (Structured Query Language)unmatched
    • Salesunmatched
    • Sales Analysisunmatched
    • Sales Forecastingunmatched
    • Sales Managementunmatched
    • Sales Proposalsunmatched
    • Sales Strategyunmatched
    • Sales Supportunmatched
    • Salesforce.comunmatched
    • Statisticsunmatched
    • Systems Administration/Managementunmatched
    • Tableauunmatched
    • Team Playerunmatched
    • Time Managementunmatched

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