Brief Description
The Sales Support Associate represents Ulterra Drilling Technologies in an ethical and professional manner while supporting Field Sales teams to meet customer demands. This role is responsible for inventory handling, field deliveries, coordination with internal stakeholders, and maintaining high safety and service standards in a fast-paced, on-call environment.
Detailed Description
Support Field Sales staff in day-to-day operations to meet customer requirements
Deliver Mitigators and other Down Hole Tools related inventory to field locations as required
Perform inventory distribution, cycle counts, and maintain accurate inventory documentation
Maintain open and consistent communication with Sales Supervisors, Applications Engineers, Account Representatives, and District Managers
Ensure compliance with all safety procedures at all times
Maintain a clean, safe, and properly serviced company vehicle, including routine maintenance
Dress professionally in accordance with company and management standards, including facial hair guidelines
Continuously learn about local applications, Ulterra products, and proper product application
Perform additional duties and responsibilities as assigned
Job Requirements (Knowledge, Skills & Abilities)
Strong written and verbal communication skills
Ability to follow written and verbal instructions
Basic computer skills with the ability to progress to intermediate proficiency
Comfort using mobile applications and software similar to social media platforms
Strong organizational skills with the ability to prioritize and manage time effectively
Ability to work independently and in a team-oriented environment
Comfortable with public speaking and customer interaction
Positive attitude with a customer-focused mindset
Minimum Qualifications
High School Diploma or equivalent
At least one year of sales or related experience
Valid driver's license with a clean driving record
Ability to navigate maps and use GPS technology
Basic reading and writing proficiency
Preferred Certifications
College degree
Forklift operation experience
Additional Details
This position may require frequent field travel. The job involves physical activities such as bending, stooping, sitting, and walking. Candidates must have visual acuity, hand and finger dexterity, and the ability to communicate effectively, including talking and hearing with both close and distant vision. Ability to lift up to 50 pounds is required.