Sales Support Coordinator II

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

The Sales Support Coordinator II is responsible for coordinating the sales of Patterson animal health products and services. Additionally, incumbent acts as a liaison and a source of information for key stakeholders, including but not limited to: customers, operations, sales, and leadership teams.

Essential Functions

• Accurately processes returns, credits, and customer rebills
• Assists sales representatives and leadership with reporting needs
• Serves as a reliable source of information for customers and field team
• Supplements customer contact in absence of a Territory Manager
• Works in conjunction with both Operations Manager and sales management to enable strong cross-functional processes
• Prepares quotes, proposals, and ensures the full execution of contracts
• Maintains accurate customer and order logs, records, and files
• Tracks customer accounts and manages order fulfillment process
• Tracks customer rebates and requests credit on accounts or payment by checks
• Performs other duties as assigned
• Complies with all policies and standards

Minimum Requirements

• High School Diploma or Equivalent or equivalent education and/or experience
• 2 years experience in customer service and/or sales support position

Skills and Abilities

• Strong verbal and written communication skills
• Exceptional interpersonal and customer service skills
• Ability to remain organized and deliver accurate results in a work environment with rapidly shifting priorities
• Strong analytical skills
• Demonstrated knowledge of Microsoft Office Suite

Environmental Conditions

• Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.

Travel Requirements

• This position requires minimal travel in a regional area, as determined by business need

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$22.60 - $29.33

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.