Administrative Skills, Biotech and Pharmaceutical, Business Development, Case Management, Customer Experience, Customer Relationship Management (CRM), Customer Support/Service, Data Entry, Identify Issues, Inside Sales, Medical Sales, Process Improvement, Sales, Sales Support, Salesforce.com, Spreadsheets
We are looking for a Sales Support Intern to join our team. You will provide support to Pharmaceutical and Medical Inside Sales Representatives, as well as the Data Operations team.
Responsibilities:
- Create spreadsheets to track important customer information
- Update customer information in a database.
- Organize existing data in a spreadsheet.
- Provide administrative support to the Data Operations team.
- Placing and tracking customer orders
- CRM Data Entry (Salesforce)
- Provide troubleshooting assistance for customer orders, account statuses, and relevant problems
- Tracking existing processes through our case management system and data entry.
- Liaise with Inside Sales Consultants in support of account creation requests
- Review pending orders and specific customers' requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
- Assist with special projects.
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Sagamore Sales and Marketing