Sales Support Manager - Freight Forwarding

Sales Support Manager

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the worlds top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Conduct spot quoting for new clients in alignment with company pricing strategies
• Collaborate with product leads, utilize G-R8 (GEODIS global rate database for Air and Ocean), and coordinate with overseas offices to develop strategic quotes for prospective clients
• Manage small multi-lane bids efficiently to secure new business opportunities
• Update Freight of All Kinds (FAK) rate shells regularly to ensure accurate pricing information
• Utilize carrier websites to update and maintain active client rates, ensuring competitiveness in the market
• Facilitate the distribution, collection, and management of new account documentation and setups, including Power of Attorney (POAs), credit applications, etc.
• Provide support to designated client contacts, assisting with documentation setups to onboard new clients effectively
• Act as a point of escalation for client issues, ensuring timely resolution and maintaining high levels of customer satisfaction
• Collaborate with commercial/product teams to make pricing margin decisions in line with company guidelines
• Provide proactive support to strategic new clients, offering corrective actions and exceptional customer service to foster long-term relationships

What you need:

• 5 years experience preferred
• Strong understanding freight logistics and pricing structures
• Knowledge of MODE routing and pricing basics
• Understanding of sales operational flow
• Strong organizational skills
• Ability to communicate effectively with multiple teams, clients, etc.
• Attention to detail
• Ability to multitask

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• • more!

Join our Team!

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

• Text DELIVER to 88300 to apply!