Billing, High School Diploma, Order Processing, Problem Solving Skills, Safety/Work Safety, Sales, Sales Support, Salesforce.com, Spreadsheets, Up-Selling
The Sales Support position is responsible for reviewing and processing all levels of sales orders, helping to create and audit processes for compliance.
Creates basic quotes in Salesforce
Review complex bid packets, quote requests, and large orders - staging them correctly within the organization
Handle customer phone calls
Process dimensional drawings for quotes and orders
Recognize potential problems and resolve with minimal help
Process and understand bid specifications
Back up sales support on all projects
Review engineering quotes for errors
Prepare inventory spreadsheets that the sales team can use to convert to possible quotes and orders
Check invoices and previous quotes for Request for Offers (RFO).
Maintain communication between the shops and other departments on orders placed
Order entry for all sales items
Track sales orders until shipment
Complete opportunities in Salesforce using Syspro, department relationships and transportation tracking
* High School Diploma/GED required.
* 1-3 years Microsoft Office Experience, required.
* A dependable and strong work ethic; works safely; participates in safety programs.
* Professional language and conduct at all times.
* Ability to learn other areas sufficient to fill in where required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.S
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