Sales Support Representative II - Contract

TalentBurst, Inc.

Kennesaw, GA

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JOB DETAILS

SALARY

$24–$26.20 Per Hour

SKILLS

Biology, Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Data Entry, Detail Oriented, Direct Sales, Distribution Channel, ERP (Enterprise Resource Planning), Field Sales, Instrumentation, International Sales, Laboratory, Lead Management, Marketing, Multitasking, Order/Customer Fulfillment, Organizational Skills, Post-Sales, Pre-Sales, Presentation/Verbal Skills, Process Improvement, Product Support, Sage CRM, Sales Support, Salesforce.com, Technical Sales, Technical Support, Up-Selling, Writing Skills

LOCATION

Kennesaw, GA

POSTED

Today

Title: Sales Support Representative II
Location: Kennesaw GA
Duration: 6 Months
Schedule: 8:00 AM - 5:00PM EST

Duties and Responsibilities

Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct revvity teams) to meet the needs of our customers.
Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
Sales support includes international distributors and global revvity teams, as well as domestic (US) customers.
Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
Participate in business process improvement groups and assist in driving change throughout the organization.
Work is performed in the office.

Qualifications:

Laboratory experience and/or experience supporting scientific products, instrumentation, or consumables preferred.
Ability to understand and communicate scientific applications, laboratory workflows, and technical product information to customers, distributors, and commercial teams.
Strong verbal and written communication skills with the ability to effectively interact with both technical and non-technical audiences.
Experience with Salesforce, Sage, or similar CRM/ERP systems preferred.
Strong organizational skills and attention to detail with the ability to manage multiple priorities in a fast-paced environment.

Education:
Bachelor's degree in life science and/or business-related field preferred.

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About the Company

TalentBurst, Inc.

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2002

WEBSITE

http://www.talentburst.com/

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