Sales Support

Position Title: Sales Support Reports to: Store Manager Location: Tulsa Community College, 3727 E Apache St, Tulsa, Oklahoma, 74115 Contract Type: Full-time, Permanent Working hours: 32 hours per week Pay Rate: $9.00 - $10.00 per hour

About BibliU

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. Weve cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.

The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.

Weve fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.

Heres what makes our story compelling:

Founded in late 2015 as an Oxford University spin out, weve grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now BibliU Campus) to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.

Were hungry for more. Were actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.

Our culture is collaborative, high-growth, and agile. You'll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.

Position Overview: As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service. This role operates on a seasonal basis (6-8 weeks per semester), with a standard schedule of two days per week. Flexibility to work additional days during campus events is required. Key Responsibilities Customer Service

Engage customers on the sales floor with information, support, and a positive attitude. Maintain clean, organized, and well-merchandised store displays. Support customers in person, via phone and email Manage and fulfil customer orders

Textbook Department

Assist customers in locating and purchasing course materials. Stock and merchandise textbooks to ensure easy access and visual appeal. Support daily upkeep and organization to meet sales and service goals.

Shipping & Receiving

Receive and check in incoming merchandise and supplies. Organize back-stock to ensure efficient restocking of the sales floor. Prepare and process outgoing shipments, customer orders, and returns. Must be able to lift up to 40lb unassisted.

Qualifications

Retail or customer service experience preferred but not required. Ability to work quickly and accurately in a busy environment. Team-oriented and dependable, with good attention to detail.

Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.

Heres what we offer:

Paid time off, wellness days and public holidays 401(k) plan Medical insurance Dental insurance ️ Vision insurance Life insurance Flexible Spending Account Company-wide bonus scheme

We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.

Please note: We do not work with external recruiters/recruitment agencies. This position will be filled directly by BibliU and we kindly request that external recruiters/recruitment agencies refrain from submitting candidates for this role.