Job Title: Sales Tax Operations Specialist Contract Duration: 1 year, possible extension Location: Vernon Hills, IL Work Arrangement: Hybrid Pay: $24.00 -Â $26.00/hourÂ
Summary
The Sales Tax Operations Specialist I provides customer service to internal departments and external customers of the company relating to sales and use tax matters. The Sales Tax Operations Specialist I is primarily responsible for reviewing and validating customer tax exemption certificates in accordance with company policies and jurisdictional requirements. The Specialist creates and updates tax exempt status in the company's core IBM iSeries system and Vertex.
Responsibilities
Analyze resale and exemption certificates for accuracy, credibility, applicability and completeness and update customer account or order accordingly.
Process tax exemption requests within a specified time frame.
Educate internal departments as to the proper documentation required to meet tax exempt status requirements.
Accurately calculate, document, and authorize tax credits for sales taxes.
Maintain effective, responsive, and courteous communication with all customers.
Respond to questions from external customers about exemption certificates and tax billing issues.
Resolve tax related credit disputes prompted by customer non-payment of sales tax resulting from incomplete or inaccurate exemption certificates.
Learn in-depth state and local rules and regulations to better interpret tax certificates.
Demonstrate an understanding of tax exemption requirements for various levels of sales taxes and customer exemption types.
Participate in research projects pertaining to exemption certificate requirements.
Education and/or Experience Qualifications
Bachelors Degree in Business, Finance or Accounting and 1 year of corporate tax, credit, AR or customer service experience OR
High School Diploma and 2 years of corporate tax, credit, AR or customer service experience.
Required Qualifications
Excellent verbal and written communication skills.
Experience with Microsoft Outlook, Word, and Excel.
Problem solving and research skills.
Organized, methodical, and a strong attention to detail.
Comfortable working in a dynamic and fast paced business environment.
Understanding of Accounting, AR/Credit or Customer Service procedures.
Preferred Qualifications
RIA or CCH tax research experience.
IBM iSeries or PeopleSoft experience.
Vertex tax software experience.
Experience in the technology industry.
Sales and use tax experience.
#INDHP
#LI-MS1
Numbers & Facts
Location
Libertyville, IL
Salary
$24–$26 Per Hour
Skills
Accountingunmatched
Accounts Receivableunmatched
Analysis Skillsunmatched
Billingunmatched
Certification Evaluationunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Corporate Taxunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Financeunmatched
High School Diplomaunmatched
IBM Systemsunmatched
Interpret Regulationsunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Organizational Skillsunmatched
Peoplesoftunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Research Skillsunmatched
Rich Internet Application (RIA)unmatched
Sales Operationsunmatched
Sales Taxunmatched
Tax Creditsunmatched
Tax Operationsunmatched
Tax Softwareunmatched
Use Taxunmatched
Writing Skillsunmatched
iSeries eServersunmatched
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