SALES TEAM FALLS

Job Purpose:
- Build customer relationships and assist guests in selecting and purchasing vehicles through a transparent, no-haggle sales process while delivering an exceptional experience and achieving dealership sales objectives.

Key Responsibilities:
- Guide customers through a transparent one-price buying process.
- Demonstrate vehicles and conduct test drives.
- Explain vehicle features and financing options.
- Maintain CRM records and follow up on leads.
- Deliver vehicles and provide a world-class customer experience.

Required Education:
- High school diploma or GED required.
- Must possess a valid driver's license with an acceptable driving record and meet all state and dealership requirements for vehicle operation and sales activities.

Preferred Education:
- Associate degree or coursework in business, marketing, communications, or a related field preferred.
- Ongoing sales, customer service, or automotive industry training is a plus.

Required Experience:
- Previous customer service, retail sales, hospitality, or relationship-building experience required.
- Demonstrated ability to communicate effectively, build trust, and achieve performance goals in a customer-focused environment.

Preferred Experience:
- Automotive sales, one-price retail sales, CRM utilization, lead management, or commissioned sales experience preferred.
- Experience delivering exceptional customer experiences and handling digital leads is highly desirable.

Required Skills and Abilities:
- Excellent communication, listening, and interpersonal skills.
- Ability to build rapport, present products effectively, use technology and CRM systems.
- Manage multiple priorities and work evenings, weekends, and holidays as needed.

Preferred Skills and Abilities:
- Knowledge of automotive products, digital retailing tools, financing processes, and CRM platforms.
- Strong negotiation alternatives, social media proficiency, self-motivation, prospecting ability, and a commitment to continuous improvement preferred.