Sales Team Member and Deli Team Member

All full or part-time Sale Team Members are responsible for the proper and efficient operation of their shift, within company policy. This means that they must ensure that the shift contributes to the increased profitability of the store. The term "Sales Team Member" applies to 1st, 2nd, and 3rd, shift employees, both full and part-time. Customer Service

• Greet Customers with a smile, be friendly, and offer prompt service.
• Greet gasoline customer on intercom (if applicable).
• Practice the suggestive sell.
• Thank customer.
• Adhere to all city, county, state and federal alcohol and tobacco regulations. Customer Transaction
• Efficiently operate cash register making sure to ring all sales and managing cash and credit cards as directed by your manager.
• Operate lottery/lotto terminal.
• Operate gasoline intercom and console.
• Operate shift within all company guidelines.

Housekeeping

• Sweep and mop floors.
• Clean shelving and racks.
• Clean and sanitize restrooms.
• Clean and sanitize all fast food and drink equipment.
• Clean and organize cooler.
• Clean all windows, doors, and cooler doors.
• Clean gasoline islands and pumps.
• Empty trash inside the store and on the lot.
• Check equipment and temperatures.
• To perform other tasks assigned by the store manager.
• Assist the manager in seeing that the store maintains a 95% or better on store inspections.

Stocking and Pricing

• Stock items on shelf and racks.
• Change syrup box for fountain drinks.
• Keep fast food area stocked with coffee, and hot chocolate.
• Rotate all stock and pull out-of-date stock off the shelf and store in the backroom for supplier credit.
• Stay familiar with the products and prices in the store.

Security

• Complete the shift check-in procedures before starting the shift and complete check-out procedures at the end of the shift.
• Be alert to shoplifting prevention procedures.
• Practice good cash control at all times.
• Follow company policy with regard to excessive cash in registers, change box, and safe security, as directed by the store manager.
• Follow correct vendor check-in procedure as defined in the operations manual and as directed by the store manager. Make sure you check every item delivered by the vendor and match with the invoice.
• Protect company assets at all times.
• Follow robbery deterrence guidelines at all times General
• Follow the work schedule as posted, unless a change in schedule is arranged with the store manager.
• Ensure that the manager is aware of all sales, cash or operating discrepancies within 24 hours.
• Prepare a shift report at the end of the shift as per company guidelines.
• Properly post all hours worked on the time sheet, and sign it to verify the hours worked.
• Advise the store manager of any personnel situations or policy violations that have an adverse affect on the store's operation.
• Report any equipment (coffee machines, microwaves, refrigerators, gas pumps, lights, plumbing fixtures, etc) which are not working to your station manager. Deli Team Member are responsible for preparing, slicing, cooking, weighing, pricing, serving food and merchandising the department's deli products. Deli products include deli meats, cheeses, salads, sandwiches, breakfast items, fried foods and vegetables for hot case items. They inform customers about our deli products and services and help increase sales by having a great food presentation in the hot deli case, great general cleanliness of the deli area, great customer service skills and suggestive selling deli merchandise. They work with equipment like fryers, ovens, grills, serving utensils, knives and potato cutters. Employees are responsible for filling out daily cook sheets for food production and to control waste. Employees must date and rotate all merchandise in the coolers and freezers.