Sales Floor Associate

Coffee Cup Travel Plazas TA Express

Join Our Team at Coffee Cup Travel Plazas TA Express!

Starting Pay: $15.00 to $17.00 per hour, paid weekly, based on experience.

At Coffee Cup Travel Plazas, our team is our most important guest!

This isn't just a job. It's an opportunity to grow, have fun, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We create a positive, focused workplace where both our team members and guests thrive.

Why Join Us?

We offer a variety of benefits designed to support you, whether you're just starting out or building a long-term career.

All Team Members Enjoy:

• Weekly pay

• 401(k) with company match

• Paid Time Off

• Premium pay for overnight shifts

• Opportunities for wage increases through certifications and annual merit reviews

• Scholarship opportunities for recent graduates and children of team members (select locations)

• Employee Assistance Program (EAP)

• Coffee Cup Wellness Program

• Team recognition rewards

• Free birthday meal

• 50% shift meal discount

• Referral bonuses

• Years of Service gifts and bonuses

• Free coffee and fountain drinks while on shift

• Corporate coaching for personal and professional growth

Additional Benefits for Full-Time Team Members:

• Company-sponsored health plan

• Health Savings Account (HSA)

• Vision, Dental, and Life Insurance

• Flexible Spending Accounts (medical and dependent care)

• Short-Term Disability coverage

Be part of a team that values you. Apply today and start your journey with Coffee Cup Travel Plazas TA Express!

Position Summary

The Sales Floor Associate helps create a clean, organized, and fully stocked travel plaza while providing exceptional guest service. This position is responsible for stocking merchandise, maintaining attractive displays, receiving deliveries, monitoring inventory, and ensuring guests have an outstanding shopping experience. Team members work throughout the store and assist wherever needed to keep operations running smoothly.

Essential Responsibilities

• Greet every guest with a friendly, helpful attitude.

• Provide excellent customer service and assist guests in locating merchandise.

• Stock shelves, coolers, and displays while maintaining proper product rotation.

• Receive, unload, and organize merchandise deliveries.

• Maintain a clean, organized, and safe stockroom.

• Build and replenish promotional and seasonal displays.

• Monitor inventory levels and communicate out-of-stock items to management.

• Operate pallet jacks, carts, ladders, and other equipment safely.

• Keep aisles, shelves, and displays clean, organized, and well merchandised.

• Remove damaged, expired, or recalled merchandise according to company procedures.

• Assist with pricing, labeling, and merchandising projects.

• Maintain cleanliness throughout the sales floor, coolers, and storage areas.

• Follow all food safety, sanitation, and safety procedures.

• Safely dispose of trash, cardboard, and other recyclable materials.

• Assist other departments as business needs require.

• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.

• Previous retail, convenience store, grocery, or customer service experience is preferred but not required.

• Ability to work independently while contributing to a team environment.

• Strong communication and organizational skills.

• Dependable with a positive attitude and strong work ethic.

• Ability to provide exceptional guest service in a fast-paced environment.

Physical Requirements

• Frequently stand and walk for extended periods.

• Regularly bend, reach, kneel, squat, climb, and twist.

• Lift, carry, push, and pull up to 50 pounds.

• Safely operate manual material handling equipment.

• Work in varying temperatures, including walk-in coolers and freezers.

• Maintain awareness of surroundings while working around guests and equipment.

Core Expectations

Every Sales Floor Associate is expected to:

• Deliver outstanding guest service.

• Work safely and follow all company policies.

• Demonstrate honesty, professionalism, and accountability.

• Maintain a clean and organized work environment.

• Support fellow team members and promote a positive workplace culture.

• Respect the diversity of guests, coworkers, and vendors.

• Represent Coffee Cup Travel Plazas with pride in every interaction.