Salesforce Administration

Ecclesiastes
  • Newark, Delaware
    30+ days ago

    Job Description

    Salesforce Administration  (Sales Cloud,  Service Cloud applications)—Green Card/USC

    Core skills -  
    • Manage Salesforce security including roles, profiles, sharing rules, permission sets and groups.
    • Maintain and customize Sales Cloud,  Service Cloud applications as well as numerous additional applications outside of Salesforce tech
     • Build custom reports, dashboards, and workflows.
     • Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
     • Develop training materials and provide training and support to SalesForce.com end users.
     • Maintain database for integrity and accuracy including cleansing and duplicate record management.
     • Manage all sales related technical resources and migration of data into Salesforce.
     • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
    Salesforce certification required (ADM 201 certification).
     • 10+ years related experience including utilization of Salesforce platform.
     • Advanced skills in Microsoft PowerPoint, Excel, and Word; Office 365/Skype.
     • Experience in implementation, training and documentation preferred.

     Administrative Support
    • Administer email templates utilized 
     • Administer KPI and related reporting 
     • Coordinate activities between sales and other departments (such as marketing, service, support and training).
         
     




    Numbers & Facts

    LocationNewark, Delaware
    WebsiteWWW.ECCLES.DIGITAL

    Skills

    • Administrative Skillsunmatched
    • Analysis Skillsunmatched
    • Business Supportunmatched
    • Cloud Applicationsunmatched
    • Cloud Computingunmatched
    • Community Supportunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Migrationunmatched
    • Database Administrationunmatched
    • Email Management/Administrationunmatched
    • Green Businessunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Information Technology Consultingunmatched
    • Marketingunmatched
    • Microsoft Excelunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Operations Managementunmatched
    • Performance Metricsunmatched
    • Profit & Loss Managementunmatched
    • Quality Managementunmatched
    • Reporting Dashboardsunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Salesforce.comunmatched
    • Security Monitoringunmatched
    • Skypeunmatched
    • Technical Salesunmatched
    • Training/Teachingunmatched

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