Salesforce Administrator

Job Title: Salesforce Administrator

Location: Remote, preferable in OH (Cincinnati OH 45215)

Duration: 6 months

Job Summary

The Salesforce Administrator is responsible for the day-to-day administration, configuration, support, and maintenance of the Salesforce platform. This role ensures users have appropriate access, system functionality aligns with business requirements, security controls are enforced, and the platform remains reliable, compliant, and effective for end users. The administrator partners with business stakeholders to implement declarative solutions, support adoption, and maintain overall system health.

Key Responsibilities

User & Access Management

Create, update, and deactivate user accounts in a timely manner

Manage role hierarchy, profiles, permission sets, and access controls

Maintain user access in alignment with business needs and security requirements

Enforce system security policies and user access standards

Configuration & Customization

Create and maintain custom objects, fields, and record types

Configure page layouts, Lightning pages, and components

Develop and maintain validation rules, formulas, and other declarative configurations

Translate business requirements into scalable Salesforce solutions using clicks-not-code tools where appropriate

Support ongoing platform enhancements and configuration changes

Security & Compliance

Configure and maintain object-level and field-level security

Manage sharing rules and support access reviews and audits

Monitor the platform for compliance with internal policies and governance requirements

Assist with security reviews, documentation, and remediation of access-related issues

System Maintenance & Monitoring

Monitor system storage, usage, and overall platform performance

Evaluate and implement Salesforce seasonal release updates and feature changes

Track licenses, user activity, and system adoption metrics

Help ensure platform stability, data integrity, and operational readiness

End-User Support & Training

Provide end-user support, troubleshoot issues, and manage tickets through resolution

Onboard new users and deliver system training sessions

Create and maintain user guides, process documentation, and knowledge base content

Promote user adoption by sharing best practices and supporting process consistency

Qualifications

Bachelor's degree.

Experience administering Salesforce in a business environment

Strong understanding of Salesforce standard and declarative administration capabilities

Knowledge of user security model, profiles, permission sets, roles, and sharing

Experience supporting users, gathering requirements, and documenting business processes

Strong problem-solving, communication, and organizational skills

Salesforce Administrator certification preferred

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.