Salesforce Administrator , Key for Business

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Business Support, Configuration Management, Data Quality, Identify Issues, Process Flow, Process Improvement, Product/Service Launch, Productivity Management, Salesforce.com, Software Administration, Systems Administration/Management, Systems Maintenance, Technical Support, Technical/Engineering Design, User Interface/Experience (UI/UX)
LOCATION
Austin, TX
POSTED
2 days ago

The Key for Business Salesforce Team is looking for a smart, motivated, and hard-working Salesforce Administrator to help develop and maintain a Salesforce instance supporting Amazon Key For Business teams. In this role you will be responsible for supporting core application functionality as well as new development for our global user base. You will use your business judgement and technical experience to design and build compelling new products for thousands of internal customers in a fast-paced and innovative environment.

Key job responsibilities

Own some technical aspects of the Amazon Key For Business Salesforce instance such as integrations with internal tools, data quality, platform hygiene, systems configuration and maintenance, notification announcements, environment refresh, and AppExchange products.

  • Manage configuration of new and existing Salesforce features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
  • Partner with other system product owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value.
  • Pro-actively identify opportunities to leverage Salesforce in innovative ways to improve existing business processes, increase productivity, and support an organization scaling at a rapid pace.
  • Collaborate with product owners, business stakeholders, and SMEs to support major project roll-outs, including training and troubleshooting for end-users.
  • Manage Salesforce support requests and any escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles