DescriptionHyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO The Salesforce Administrator independently administers and supports the Salesforce platform across multiple applications. The role maintains stable operations, secure access, data integrity, and platform standards; evaluates configuration and enhancement requests; resolves platform issues; and partners with stakeholders to support business requirements and continuous platform improvement.
HOW YOU WILL MAKE AN IMPACT - Salesforce Administration & User Support
- Manage users, roles, profiles, permission sets, queues, and public groups.
- Support user onboarding, access requests, troubleshooting, and day-to-day platform administration.
- Maintain and configure Salesforce features, including record types, page layouts, flows, reports, and dashboards, based on established business and platform requirements.
- Security, Access & Compliance
- Manage sharing settings, IP restrictions, Shield Encryption, and security controls.
- Review elevated-access requests for alignment with established security requirements and coordinate approvals with appropriate stakeholders.
- Support compliance, audit, PII, and regulatory requirements.
- Monitor platform security health, identify risks, and recommend improvements within established security standards.
- Platform Operations & Environment Management
- Manage sandbox provisioning, backups, and environment access.
- Perform platform health checks, monitoring, and routine maintenance activities.
- Coordinate Salesforce seasonal releases, platform upgrades, and issue resolution with Salesforce Support.
- Support data loads, data quality initiatives, and configuration management activities.
- Platform Governance
- Review and assess requests for new fields, objects, automation, reports, integrations, and configuration changes, and provide recommendations through established governance processes.
- Evaluate solutions for alignment with platform standards, security requirements, and governance processes.
- Recommend improvements to automation, operational efficiency, and platform adoption.
- Maintain platform documentation, standards, and best practices.
Qualifications WHAT YOU WILL BRING TO THE ROLE - Minimum 5-7 years of Salesforce Administration experience supporting complex or enterprise Salesforce environments.
- Bachelor's degree in Information Systems, Computer Science, Engineering, or a related discipline, or equivalent relevant experience.
- Salesforce Administrator certification preferred.
- Working knowledge of Salesforce administration across applicable clouds and enterprise environments.
- Knowledge of Salesforce security models, user access, data management, configuration, and environment administration.
- Ability to configure flows, objects, fields, page layouts, reports, dashboards, and related platform features.
- Ability to independently analyze and resolve moderately complex platform and user issues.
- Ability to evaluate requests and recommend solutions consistent with established standards.
- Knowledge of platform governance, audit, compliance, and data-protection requirements.
- Effective communication and cross-functional collaboration skills.
- Ability to manage priorities and deliver accurate work with limited supervision.
- Ability to identify process and automation improvements.
- Familiarity with Agile delivery practices.
WE TAKE CARE OF OUR PEOPLE At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.