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Salesforce Business Analyst

NTT DATA

Bala Cynwyd, PA

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JOB DETAILS
SALARY
$55–$68 Per Hour
SKILLS
Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Best Practices, Business Analysis, Business Processes, Communication Skills, Consulting, Documentation, Ecosystems, Information Technology & Information Systems, Insurance, Insurance Certifications, Operational Support, Presentation/Verbal Skills, Problem Solving Skills, Requirements Management, Research & Development (R&D), Salesforce.com, Service Delivery, Software Development Lifecycle (SDLC), Sprint Planning, Standard Operating Procedures (SOP), Startup, Waterfall Model of Software Development, Writing Skills
LOCATION
Bala Cynwyd, PA
POSTED
2 days ago
Salesforce Business Analyst - 26-01566
START on 9/1/26 thru 12/31/27
Hybrid/Onsite in Bala Cynwyd, PA
Temp W2 Only - NO C2C

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Business Analyst to join our team in Bala Cynwyd, Pennsylvania (US-PA), United States (US).

Job Description:
Salesforce BA This role will be a BA on medium-scale projects and enhancements with a focus on integrating core applications with Salesforce. This role will help drive transformational and strategic solutions by formulating and defining system scope and objectives based on user needs., This role will work closely with vendor partners, team members, business, and IT leaders to elicit and document business needs and requirements. A candidate for this position must be a self-starter and able to work in a varied, fast-paced environment as part of a service delivery function

Salesforce Business Analyst
  • Collaborate with Salesforce Architects, Administrators, and Developers to design and implement solutions.
  • Analyze and recommend Salesforce standard functionalities before considering custom development.
  • Support release planning, sprint execution, and production deployments.
  • Ensure solutions align with Salesforce best practices and governance standards.
Salesforce Cloud Skills
  • Business requirements gathering and documentation for projects and enhancements
  • Manage and facilitate communications between IT teams, business, and vendors
  • Assist in formulating and designing system scope and objectives based on user needs and thorough understanding of business processes
  • Identify, evaluate, and recommend potential solution options. Support the resolution via projects and enhancements through to production deployment
  • Provide subject matter expertise and guidance to project team members concerning Salesforce
  • Participate in the full software development life cycle (SDLC)
  • Conduct operational support turnover activities including creation of Quick Reference Guides, Standard Operating Procedures, and other job aids as applicable
  • Perform special duties and other projects as assigned
  • Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the company
  • Establish and build strong working relations and partnerships with various levels of IT team members, stakeholders, Business Units and Senior Management
Qualifications
  • Degree / Licenses and Professional Certification
  • Bachelor's degree preferred
  • Insurance Certification(s) preferred
Experience and Knowledge Required:
  • A minimum of 5 years of experience as a Salesforce Business Analyst is required, including experience in gathering requirements for at least one complete Salesforce project that involved integrations.
  • Experience writing business requirements and functional specs. Ability to decompose complex business and data requirements into specifications for developers and other stakeholders.
  • Excellent written and oral communication skills
  • Self-starter with proven ability to take the initiative to accomplish goals, with minimal oversight and direction.
  • Knowledge of SDLC for both waterfall and agile methodologies.
  • Experience and Knowledge Preferred:
  • Experience working in the insurance industry or P&C sector or Insurtech.

About NTT DATA:
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $55 to $68.  This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

About the Company

N

NTT DATA

NTT DATA means Business

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing, to cloud-based solutions.

NTT DATA Americas' Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget.

  • NTT DATA is part of the NTT Group – a Fortune 31 Global IT & Telecom services company.
  • NTT Group one of the largest Telecommunications Companies in the world.
  • NTT DATA is ranked in the top 10 largest global IT services provider in the world.
Collectively, the integrated company generates $16B in annual revenues with over 130,000 employees across 50 countries Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
Retirement / Pension Plans
FOUNDED
1967
WEBSITE
http://americas.nttdata.com/Careers/Careers.aspx

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